Session Description: Product datafeeds are among the most powerful tools available to affiliate marketers. We’ll discuss the current state of datafeeds and industry progress, best practices, and moving toward standards. The panel consisted of:

• Scott Jangro, President, Mech Media Inc. (Moderator)
• Larry Adams, Product Manager, Google
• Shergul Arshad, VP Business & Corporate Development, StyleFeeder, Inc.
• Brian Smith, CEO & Founder, SingleFeed

The panel was really well organized.  Scott asked questions and then each panelist answered.  I did my best to note the questions Scott asked and who each answer came from.

Bullet Point Review!

• Have you seen innovation in datafeeds?
  • Larry: Haven’t seen a lot of innovation on the advertiser side, but have seen innovation from publishers.  Deriving interesting information from feeds to actually provide some value.  Taking this huge library & simplifying it.  GAN is trying to figure out how to make the data more accessible & easier to consume.  Easier for the publisher to get what they want out of it.  The networks’ role is to be a facilitator.  They push advertisers to get highest quality data and make sure as many publishers who want the data can access it.
  • Shergul: 30% of the datafeeds they work with are truly excellent, 40% just acceptable, and the rest they have to mess with.  30% aren’t in the right format, and not just smaller programs but some are from big retailers.  They’re on a campaign to try to help improve this and they reach out to the merchants.  Sometimes merchants need to be shown what they’re missing by not providing accurate data.  It’s easier for people to take advantage of open source tools to innovate so more people want to access datafeeds to automate sites.  It’s hard to envision a one-size-fits-all datafeed.
  • Brian: Not much has changed, but in the last 18 months datafeeds have become more complex.  More attributes are being asked for from the merchants.  That’s a good, positive sign.  It does kind of screw things up for merchants trying to format new feeds in different formats.  Merchants are starting to recognize datafeeds are great, and they’re looking for the next great channel.  NOw they’re being forced to deal with datafeeds.
• There’s been more development of product APIs instead of downloading text files.  Is API going to take over datafeeds?
  • Shergul: API are more accessible when you’re pulling in fewer feeds.  Using thousands of datafeeds just isn’t scalable.  There’s a place for coexisting, but in general for speed and size constraints, they can’t shift towards APIs.
  • Brian: Some publishers don’t know how to use APIs, so it’s going to take awhile for publishers to move over there and mostly they’ll coexist for awhile.
  • Larry: The nice thing about an API is the data is fresher.  GAN integrated with Google Base because they have a nice API.  Working to provide more keyword targeted ads.
  • Scott: Data has never been more accessibly and most networks now offer free access.
• If someone is just starting out, how should they start?
  • Larry: Start small.  Deal with usefullness before scale.  Find out who has the best feeds and start easy.  Figure out how you’re going to use them & then you can figure out ways to imprve the bad data or ignore it until the advertiser provices high quality fdata.  Literally tens of millions of products are available to you.  You don’t need every single product on your site to have a good user experience.  There’s a fine line between copying and searching for inspiration.  Don’t do what your competitors are doing – but shop there and find what you like and dislike in the shoes of a consumer and improve upon that.
  • Shergul: It depends on what your site does.  It’s manageable to access the “right” 20 datafeeds to be comprehensive in your vertical.  Too man products can get too big and too overwhelming too quickly.
  • Brian: Go after high quality.  You might as well start with APIs and they have a wealth of information you can access.  Make some calls & learn more about them.  Start from there.  Look at the big guys pushing great data – Amazon, eBay, Shopping.com.
• What are the major hurdles in getting “good datafeeds” to a higher number?
  • Larry: That’s more of a merchant problem than a network issue.
  • Brian: The networks need to sell datafeeds better.  Case studies will work.
• Is there hope for standardization?  Can we?  What does it really mean?
  • Larry: The first thing that comes to mind is categories.  Building a common taxonomy that works for millions of products and thousands of merchants.

Points brought up during the Q&A

• Shergul: Positive examples of great datafeeds and data quality: Nordstrom, Shoe Buy, Target, CSN Stores.
• Larry: It can seem like a daunting task to improve a feed, but start small with one category to see if there’s a payoff on the work you’ve put in.  Then you can more easily convince your boss it’s worth the time.
• If you have duplicate products, would you suggest changing the descriptions to avoid dupe content?
  • Use your own analytics to pick the best product and dump the other one; there are enough products that you don’t need to worry about using both.

I hope I got comprehensive notes.  I was trying my best to pay very close attention, but I have to admit that I got lost in some parts.  By nature, it’s a dry subject, and though the presenters were doing their best to keep it lively, that early of a time slot might have not been the best. Here’s the presentation:

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Right about now I’m on the road driving from the SF Bay Area to Eugene, Oregon to visit my in-laws.  Next week is my vacation, full of cold & rain while doing the yearly holiday visit with the extended family.  This week has been great with all the last minute holiday preparations.  I had a great Christmas, and I hope everyone out there had a terrific holiday.

Most people who didn’t take any extra vacation days are probably back to work today, so check out what you might have missed while making your last minute treks to Walmart for more bows and stocking stuffers.

• It’s not just awards season for the movies; ShareASale Performance Awards were announced on Monday.  Congrats go out to Scott Jangro, CSN Stores, Nicole Beidler, Checks Unlimited, GreenPlanetSearch, Missy Ward, and Melanie Seery for taking home top honors.
• The acclaimed BlueShirtNation, BestBuy’s internal employee social network, is radically changing according to co-founder Steve Bendt.  I’m interested to see where they take it.
• The Performance Marketing Alliance has finally settled on a Mission Statement.
• AffiliateTrust.org has been mentioned this week on Scott Jangro’s blog and the Affiliate Thing podcast.  From what I can discern from reading their About Us page, they’ve basically formed to help combat black hat or shady affiliate practices.  Which is definitely a good thing.  Take some time (as will I) to educate yourself by reading more.
• Are you making resolutions this year?  Missy Ward isn’t.  More power to her!

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June is here, which means the “Amazon Tax” law, as it’s been dubbed, is now in effect. Merchants with affiliates residing in New York state will now have to charge tax on orders of customers in New York. In short, the state of NY has decided that affiliates constitute nexus, i.e. a term used to describe whether a business has sufficient presence or activity in a state or other taxing jurisdiction to become subject to the tax(es) of the state or jurisdiction. So now in NY state online retailers with affiliates residing in that state have to charge tax, regardless of where their corporate headquarters actually are. Some good links that explain this better than I ever could are to TechCrunch’s May 14th post and Scott Jangro’s May 22nd podcast.

So many of the larger online merchants with a large number of affiliates in NY have made the decision to drop their affiliates who reside in NY. The great folks over at ABestWeb.com Affiliate Forums have kept a running list of the merchants who’ve dissed their NY affiliates. So if you’re from NY, be aware that these merchants may not approve your application if you apply in the near future.

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