Posts Tagged "Melanie Seery"

Sessions I Want to See at Affiliate Summit East 2010

Posted on May 7, 2010 in Affiliate Marketing, Conferences & Networking |

Super Affiliate Rosalind Gardner Checking the Affiliate Summit AgendaHave you ever looked at the schedule for a conference and wondered, “How did these sessions get picked?”  I know I have.  The conference I go to the most, Affiliate Summit, has always had a closed-door process for putting together their agenda from their speaker proposals.  Yesterday I told you about how Affiliate Summit has opened up voting for the panels that will be on the agenda for Affiliate Summit East 2010, and implored you to vote for the Podcasting 101 panel I hope to sit on.  Today, I’m going to share the love and tell you about the other panels I voted for and hope to see on the agenda.

Any long-term readers of my blog know that one of my favorite things to do is to attend conferences, take copious amounts of notes, and share them here with you.  I learn a lot in these sessions, and feel it’s practically my responsibility to pass on that learning to everyone else.  Granted, it’s not the same as attending the sessions at the conferences yourself, but it’s close.  I vote for 15 panels out of 117 up for voting on the Affiliate Summit Slinkset site.

Bear with me, with 15 panels to explain my vote for, this is going to be a long post.  Here’s the ones I voted for, and why.

  • Beyond Business Cards: Move beyond passing out stacks of business cards and adding legions of Twitter followers to promote your business.  11 steps to forging relationships to yield results beyond leads and self-promotions.  Speakers: Jen Goode, Au-Co Mai, Lisa Picarille, Lisa Riolo, & Karen Garcia.  Why This Got My Vote: There are a lot of people in the industry that will tell you that the core of affiliate marketing is building relationships, and I agree.  Not enough people will give you advice or actionable items on how to build these all-important relationships though.  I know almost all the speakers on the panel, and they’re fantastic at networking and building lasting relationships, so I have no doubt that their 11 actions are going to be dynamite.
  • Bloggers Successfully Connecting with Audiences and Advertisers: Advice and tips for bloggers to increase their success in connect with audiences and at the same time making them more appealing to advertisers and increase revenue.  Speakers: Murray Newlands, Kristopher B. Jones, Drew Bennett, Tim Jones, & Eric Schechter.  Why This Got My Vote: Honestly, this is more a chance for vindication.  At the last summit, these same speakers appeared on the Monetizing Blogs for Affiliate Marketing and SEO panel (sub John Carcutt for Eric) and I was let down by the ho-hum content.  It took them 30 minutes to even mention the word “monetize”, and it seemed less focused on monetizing and SEO and more focused on general “how to start blogging.  I know that the panelists, being bloggers themselves, were all very interested in getting feedback, so I’m really hoping that they take the feedback from the last time and refocus and deliver a really kick-ass panel this time around.
  • Trademark Bidding in Affiliate Marketing: The Good, the Bad and the Ugly of trademark bidding in affiliate marketing. An in-depth look at the impact trademark bidding has on all players in the affiliate space.  Speakers: Paul Schroader, Justin Bowen, Chuck Hamrick, John W. Dozier, & David Naffziger.  Why This Got My Vote: This is a seriously confusing area in the PPC arena, and any light that can be shed on it is always good for affiliates.  As well, David has a great product with Brand Verity to help, and a lot of insight to be shared.  Not the sexiest topic, but an important one.
  • Connecting Your Community: Online/Off Social Good: There are opportunities for affiliates and advertisers to support great causes, both online and off to foster a larger online community. This panel will look at examples in social media that helped.  Speakers: Dina Riccobono, Sloane Barrent, & Bruce Wang.  Why This Got My Vote: So much emphasis in affiliate marketing is about ME, and how can I make a fortune, but people should remember that there’s a world out there that can also benefit from your support.  I’m interested in people learning more from Dina and the panel on how they can successfully integrate their work and marketing efforts into also benefiting great causes and making the world a better place.
  • Affiliate Program Case Studies: Strategies and Practices: Discussion of what it takes for a retailer to get their affiliate channel to the next level. Merchant case studies reveal and illustrate strategies and practices that attract and keep affiliates.  Speakers: Melanie Seery, Madeleine McGregor, Adam Riemer, & Kimberly Salvino.  Why This Got My Vote: Case studies are always great, because they show real results.  It’s more than just hypothetical tactics, it’s proof positive.  All of the speakers are very knowledgeable and represent various angles of a merchant program that really works, from the network, affiliate, and affiliate managers.
  • Creating a Stronger, Balanced Affiliate-Merchant Agreement: Can we have a stronger, fairer Affiliate-Merchant Terms of Service agreement to better protect affiliates and merchants? Discussion of the current inadequacies and challenges in creating a better TOS.  Speakers: Melanie Seery, Brian Littleon, Adam Riemer, & Kimberly Salvino.  Why This Got My Vote: Well, honestly it almost didn’t.  This panel has the same panelists as the last one I voted for, except for the substitution of Brian for Madeline.  Affiliate Summit has a policy of not allowing people to speak on more than one panel, so theoretically once the advisory board makes the final agenda, one of these panels won’t be on it.   But, this is just as valuable as the case studies panel.  Many merchants don’t have a good TOS, so any help they can get is helpful!
  • Search Marketing Campaign Review: Attendees will apply to have their site and campaigns reviewed before the conference. Our panel of experts, one each in SEO, Link Building, PPC, Social, and Affiliate will choose 4-5 companies.  Speakers: Kate Morris, Joanna Lord, Scott Polk, Kristy Bolsinger, Jane Copeland, Carolyn Shelby.  Why This Got My Vote: I’m a big fan of interactive panels, and real-life examples.  This panel will allow for real-time, off the cuff analysis and can be incredibly helpful to everyone in attendance.  My first affiliate summit, I attended a site review similar to this kind of clinic-approach panel and volunteered up the site of the company I worked for at the time.  It was an eye opener!  In the interest of full disclosure, I briefly worked with Kate Morris during our time at New Edge Media, and I know Kate to be really good at explaining how things can be changed for the better in a constructive way, which is what people need for public critiques!
  • Seven Deadly Sins of Affiliate Marketing 2010: A fast paced multi-media presentation on affiliate danger zones focusing on the latest FTC enforcement priorities and initiatives and plaintiffs’ targets infused with useful tips and humor.  Speaker: Bennet Kelley.  Why This Got My Vote: With a title like that, how could you NOT vote for it!  Actually, I’ve seen Bennet speak before and he’s incredibly knowledgeable and makes sometimes boring topics like law, enforcement, and the FTC actually interesting and relevant.  I feel very strongly that it’s in every affiliate’s best interest to know what their limitations are legally with their marketing efforts, so this is important.
  • Innovate!  New Exciting Applications of Affiliate Marketing: Affiliate marketing is increasingly used in new web start-ups, services and applications. Discover the most exciting new ideas that are helping to grow and highlight affiliate marketing industry.  Speaker: Joe Stepniewski.  Why This Got My Vote: Affiliates are some of the most creative and innovative marketers out there, online or off.  I love to hear what crazy things affiliates are coming up with and what tools and tricks are out there.  Working for a vendor of an affiliate tool myself now, I’m excited to see what kind of innovation is out there that might compliment the For Me To Coupon service.
  • Feed Powered Affiliate Marketing: A review of how product feeds are playing an ever-increasing role in online marketing and how they can be successfully deployed in affiliate marketing. Using real case studies and examples.  Speakers: Lee Brignell-Cash & Robert Durkin.  Why This Got My Vote: Again, considering I work with data feeds every day now, I’m interested in the creative things affiliates are doing with various types of data feeds.  A lot of affiliates are concerned with how to best optimize their time and marketing efforts, yet not enough use data feeds to help automate their sites.  Hopefully more sessions like this can bring data feeds to more affiliates.
  • The New Frontier for Infomercials: Affiliate Marketing!: Marketers behind the Snuggie know the power of TV to drive online sales. They have big budgets and are more focused than ever on driving online sales. Discover more about this giant opportunity.  Speakers: Rebecca Madigan, Peter Bordes, & Ron C. Pruett, Jr.  Why This Got My Vote: I admit it, I have a fascination with informercials and TV pitchmen.  So I’m fascinated to see how they’re going to tie this in with affiliate marketing.  I’m a bit surprised that someone from Impact Radius isn’t involved in this, given their big focus on integrating traditional media with affiliate offers, but my intrigue has been piqued nonetheless!
  • Successful Multiple Network Strategies for Merchants: The arguments for and against launching performance marketing programs in multiple networks–and how to make the strategy you do select successful.  Speakers: Lisa Riolo & Durk Price.  Why This Got My Vote: I’ve yet to see a merchant that really leverages multiple networks right.  Most seem to just throw their program up onto as many networks as possible with no real strategy at all, so I’m exited to see what tips can be shared for these merchants to really leverage multiple networks instead of just casting their nets as wide as possible.
  • Demystifying Online Attribution: Real answers on how to track a customer’s searches through all phases of the buying cycle, how to measure cross channel assists, and how to avoid the dangers of only last click attribution.  Speakers: Don Batsford & Jonathan Treiber.  Why This Got My Vote: A lot of affiliates (and even some merchants) know the basics of cookies and how affiliate links are tracked, but when you start talking to them about click attribution, how to separate affiliate traffic from PPC traffic from organic traffic, eyes start to glaze over.  Hopefully this session, aimed mostly at merchants/advertisers, will help new affiliate merchants understand how to better differentiate their traffic sources and become more aware of how tracking really works.
  • Conquering The Mega Niches for Mega Profits: Very few affiliate marketers dare to enter the most competitive and profitable niches. They follow the general advice of focusing on the small opportunities.  Speaker: Hamlet Batista.  Why This Got My Vote: It’s always encouraging for a super affiliate to come to the conference and share some of their secret sauce with smaller affiliates hoping to really crack some opportunities.  I’ve met Hamlet and I know he’s been incredibly successful in large niches (hello Viagra!), and he’s a good speaker as well – just the right mix of informative and motivational for those smaller affiliates looking for hope!
  • Are You Kidding Me?  Merchant Mistakes: Going over common Merchant Mistakes and why they are bad. Limiting to 100 Affiliates, Not participating in forums, Being on AutoApprove, etc.  Speaker: Adam Riemer.  Why This Got My Vote: I love Adam on a personal level – he’s a riot to chat with and is super passionate about the industry to boot.  So this session promises to at least be entertaining.  As well, as a self-taught (former) affiliate manager, I’m always interested to hear other affiliate managers’ opinions on the dos & don’ts of managing merchant programs.  Unfortunately, as Adam is listed as a panelist on two other potential panels, as I mentioned before he can only speak on one, so I’m torn as to which I’d rather see him on!

I heartily encourage you to click on the links and vote for these sessions as well.  Just click the blue arrow to the left of the session titles to vote.  You will have to register for an account, but it’s a great opportunity to get the most out of your money when attending Affiliate Summit.  If you haven’t already done so, register for Affiliate Summit today.  I will have a pass to give away at the end of this month so stay tuned for contest details!

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ASE09 Session: Advertising Tax Impact (Trisha’s Take)

Posted on Aug 10, 2009 in Affiliate Marketing, Conferences & Networking |

As you noticed, Dominic already posted his notes on the session, but here’s mine!  Session Description: Discussion on the Advertising Tax by industry leaders that have played a key role in organizing industry advocates and educating legislators on the impact of state tax nexus legislation.  The panel consisted of:

I thought it was well done.  Unfortunately there weren’t nearly as many people there as should have been.  Hopefully they’ll read this and know that they need to get informed before their business is blindsided with these tax issues.

Bullet Point Review!

  • The use tax system really doesn’t work right now, hence why states are looking to tax online retailers.
  • All this involves Nexus.
  • If you make a commission on a sale, you’re affected.  Period.
  • There’s a lot of misinformation out there – we’re trying to inform reporters enough to make them care about what’s really happening.
  • There’s a different between an affiliate company and affiliates, which is somewhat difficult to properly explain to legislators.
  • This is putting thousands of individuals out of business.
  • We need to keep politics out of it – it’s not a Democrat or a Republican thing.
  • SSTP (streamline sales tax project) not going to save us.
  • It’s GOING to happen – don’t think you’re safe.
  • This year it’s been introduced in 9 states – stopped in 7 of 9 (not RI or NC)
  • Be sure to work with like minded people to get things done.
  • It helps to have an internal advocate who knows the system’s ins & outs (a lobbyist or lobbying organization).
  • The viral-ness worked well to defeat the bills.
  • The CA bill would have passed had we not shown up, so it makes a BIG difference to stand up and help and make your voice heard.
  • When talking to legislators, there are a few things to remember:
    • The term “affiliate” is very confusing, but they understand advertising and small business owner.
    • Don’t say you’re going to move out of state – if you do, you’re no longer their problem, so they don’t care.
    • Keep your analogies simple – don’t get too technical or use jargon they won’t understand (CPA, PPC, SEO, etc).
  • There are ways around it in New York
    • First you have to meet the minimum sales threshold, so if you don’t make that you’re not affected.
    • You can rebut the nexus.
  • They haven’t yet found a way to rebut the nexus in Rhode Island and it’s too early to tell for North Carolina.
  • Merchants can just charge tax to keep affiliates – but it is something they have to start working on NOW in the back end to avoid being blindsided.
  • Affiliates need to prepare your business for it and keep lines of communication open.
  • Solutions: retain a sales and use tax attorney and understand the law as best you can.
  • DO NOT: incorporate your business in another state, use a false address, follow advice of someone who’s unlicensed, follow advice of a lawyer for another party, or try to circumvent the law.  Working within the law is your best option.
  • Being shady brings a bad name to the industry – your rep and the industries rep is under scrutiny

There was no time for a Q&A session because of all the awesome information they jam packed into that session.  It was really great and I’m still just sad to see that more people weren’t there.

Please help by spreading the word about what’s being referred to as the Advertising Tax! And for your pleasure, here’s the presentation:

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ASE09 Session: Advertising Tax Impact, Accomplishments and the Future

Posted on Aug 10, 2009 in Affiliate Marketing, Conferences & Networking, Guest Posts | 1 comment

Guest Post by Dominic Fawver.

Session Description: Discussion on the Advertising Tax by industry leaders that have played a key role in organizing industry advocates and educating legislators on the impact of state tax nexus legislation.  The panel included:

This session was very informative and gave a lot of information concerning the current problems affiliate marketers are having with some of the new tax laws, or rather the new interpretations, of the tax laws.  One of the most important facts given was that the definition of “Nexus” has been recently changed, or rather updated.  For a business to have Nexus, they must by physically present in the state.  The change in definition holds that affiliates living in a state count as Nexus in that state.  This is important because it requires all of the merchants to charge their customers the state sales tax.  The issue is not that the companies should charge this sales tax, but that it is often cheaper for them to drop their affiliates in whichever states are affected, instead of adding the ability to charge the sales tax on their site.

The chief purpose of this session was to bring people up to speed on the legislation that has been put into affect or has been defeated in several states such as New York, Hawaii, and California.  This is important because it will soon affect any state that charges sales tax, which is most of them.

From the standpoint of someone new to the industry this was a very important session to attend, as it helped to bring me up to speed, so to speak, with some of the major issues which are currently impacting Affiliate Marketing.

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Affiliate Marketing Fanatics 5: Staring Down the Governator

Posted on Apr 7, 2009 in Affiliate Marketing, Affiliate Marketing Fanatics |

Affiliate Marketing Fanatics – A Publisher (Mike Buechele) and an Affiliate Manager (Trisha Lyn Fawver) talk about all things Affiliate Marketing. From blogging to branding, social media to search, video and more!

We are a touch late with delivering last week’s show to you. I was out of my office away lobbying against California AB 178 on Tuesday and then at Web 2.0 Expo the rest of the week, so Mike and I took today to catch up on a few things. We start all business and devolve into my rant on the etiquette of booth staff at trade shows. So be sure to heed my words and stop, collaborate, and listen!

A few things we mention this week:

  1. My second job as a California lobbyist against AB 178
  2. Affiliate Voice: The Voice of the Affiliate Industry launched this week. Their president is Melanie Seery of NYAffiliateVoice.com
  3. Twitter dropped their auto-follow service, so we took a look at 3rd party apps like Tweet Later.
  4. Mike explored Max Banner Ads as an adserver for his blogs.
  5. A brief recap of the Web 2.0 Expo in San Francisco and the tools I found potentially useful: StartForce, Safari Books Online, and GooseGrade
  6. Another tech blog by our pals Sam Harrelson and Scott Jangro called Cloud39.com
  7. Shout outs: Stephanie Lichtenstein’s awesome work on the #advertisingtax organization and Facebook group, and Daniel M. Clark’s great help via Twitter.

This episode comes in at a mouth watering 52 minutes.

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When a microblog stands in for a real blog…

Posted on Jan 18, 2009 in Affiliate Marketing, Conferences & Networking | 2 comments

twitter-plane-brown-iconAnyone who follows me on Twitter (if you don’t yet – what’s your excuse?) could see that I was more than making up for my lack of internet on my laptop by tweeting notes from the sessions I was in.  I strained one of my fingers on my dominant right hand Sunday night bowling with the folks from GTO Management, and even taking traditional written notes was a challenge.

So before I kick off all the notes I took at the sessions (it was lighter this conference than I have in the past), here’s all the tidbits of knowledge I tweeted while attending sessions at Affiliate Summit West 09.

From the Buy.at Party at Moon:

From The Ultimate Pitching Guide Session:

  • @skydiver just said re pitches on twitter “if u can’t pitch in 140 char u need 2 work on brevity anyway”
  • Twitter has replaced focus groups- @skydiver

From the ShareASale Under the Star’s 80’s themed party:

From Affiliate Videos: Where do they work best? Session:

  • Video session: Youtube is larger than Microsoft in search engines- 77mil uniques
  • u don’t have to have a professional prod studio to develop video
  • .tv traffic increasing but still nowhere near as high as .com
  • very brand & vertical specific video creative is the most requested
  • People buy from people – at the end of the day video is the most effective medium for that. Amen!
  • I love @andrewwee for bringing up ShamWOW in his question!
  • get out there & try it!

From the Pinnacle Awards Gala:

  • Nice touch on the tux & beer @shawncollins
  • Right on for Train Signals donating $10k for Breast Cancer Research- squish a boob save a life!
  • Mike Allen – Affiliate of the Year
  • AM of the yr- @djambazov Angel
  • pinnacle award exceptional merchant CelebrateExpress.com
  • pinnacle award Affiliate Mktg Advocate @mellies! Melanie Seery
  • pinnacle award Best Blogger @jangro! Scott Jangro
  • affiliate marketing legend – congrats to Kellie Stevens!
  • congrats to thew winners!

From Advanced Optimization for Landing Pages Session:

  • 2% avg conversion rate: 2009 year of conversion optimization
  • test everything assume nothing
  • Lisa Crossly Hunter: what are your affiliates doing that your search team can borrow from?
  • start now, but don’t start without a plan. And test.
  • gen rule of thumb- at least 100 conversions for at least a week (per element you change, I forgot to include that in the tweet)

From the Affiliate Triathalon:

Of course if you’re REALLY bored you can just go to Twitter Search and enter in “#asw09 trishalyn” and see EVERYTHING I tweeted while at the conference 😀

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Affsum Session: NY Tax Laws – Issues & Solutions

Posted on Aug 10, 2008 in Affiliate Marketing, Conferences & Networking | 2 comments

Unfortunately I was a bit late to this session today, but I got a lot of good info in the 40 minutes I did attend. The panel consisted of:

First I do have to comment on the panelists – I had the pleasure of hearing a session at ASW08 where Clarke spoke on internet taxes in relation to affiliates and I have to tell you – this is the kind of lawyer you want in your Rolodex.  He’s extremely internet and tech savvy, which is always good when you’re talking about internet law.  He has experience doing affiliate marketing himself, so he can totally relate to your issues.  And he clearly knows his stuff.

Speaking of really knowing their stuff, Kim Rodgers is the ace affiliate manager who really knows what she’s doing, and has built her program up SO much it’s phenomenal.  I had the pleasure of sitting with her last night at the Affiliate Dinner (more on that later) and she really is a great AM and has the unique experience of being in the position of a company that initially culled their NY affiliates and now, after some changes internally, are able to welcome them back and have to regain their business (not to mention their trust).

So, the bullet point review of the panel:

  • Networks can’t really give any advice to affiliates legally, so they’ve pretty much had to stay out of it.
  • Early in July, California explored the NY law and determined that affiliates don’t prove nexus, hence pretty much saying the opposite of what NY is.  Hopefully for those of us in California this means that they’ve gotten it out of their heads to try to mimic this.
  • Late in July the NY state senate approved a motion to repeal the tax, so while there’s not much news about this yet it’s a step in the right direction in terms of a repeal.
  • It’s important for affiliates to be willing to comply and work with their merchants to get through this and maintain a good relationship.
  • Affiliates in NY will have to give up a little privacy (like their NY address) in an effort to comply.
  • Merchants can simply add a small paragraph into their terms of service that NY based affiliates need to agree to specifically to comply with laws.
  • Affiliate managers need to follow up with the NY affiliates to make sure they’ve read the modified TOS and agree.
  • Merchants who kicked NY affiliates right away probably have a better chance of wooing them back than merchants who waited until the middle of June and then deactivated the NY affiliates retroactive to May 31st.  Melanie’s opinion?  “They don’t have a prayer.”

Some take-home answers from the open Q&A:

  • The law applies to merchants based in Canada as well  (unfortunately I couldn’t hear if they said it applied to international merchants too).
  • The law is not clear if nexus is established when a merchant has affiliates who make $10,000 per year aggregate or per affiliate.
  • Affiliate managers should not encourage their affiliates to incorporate their businesses in other states.  This is a poor work around (it’s not a solution) since, well, what if that state’s next to adopt a similar law?  You can’t keep reincorporating and it’s basically fraudulent anyway.
  • The state of Washington has come close with a similar law affecting internet sales and taxes.  Formerly, the tax rate on an internet sale was calculated based on where the merchant is located.  Now, it’s calculated based on where the order is shipping to.  This only applies within the state – for now.  (As an aside, I know that the California law is already like this and bases tax assessment on the shipping address, being that PsPrint is based in California).
  • The federal government is also looking into these laws since we are talking about interstate commerce and may make a move soon, but it’s hard to say in what direction that move will be.

If you caught anything I didn’t (ahem 11|15 Media’s Michael Buechele), please share with the rest of us!

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