Posts Tagged "Rebecca Madigan"

Sessions I Want to See at Affiliate Summit East 2010

Posted on May 7, 2010 in Affiliate Marketing, Conferences & Networking |

Have you ever looked at the schedule for a conference and wondered, “How did these sessions get picked?”  I know I have.  The conference I go to the most, Affiliate Summit, has always had a closed-door process for putting together their agenda from their speaker proposals.  Yesterday I told you about how Affiliate Summit has opened up voting for the panels that will be on the agenda for Affiliate Summit East 2010, and implored you to vote for the Podcasting 101 panel I hope to sit on.  Today, I’m going to share the love and tell you about the other panels I voted for and hope to see on the agenda.

Any long-term readers of my blog know that one of my favorite things to do is to attend conferences, take copious amounts of notes, and share them here with you.  I learn a lot in these sessions, and feel it’s practically my responsibility to pass on that learning to everyone else.  Granted, it’s not the same as attending the sessions at the conferences yourself, but it’s close.  I vote for 15 panels out of 117 up for voting on the Affiliate Summit Slinkset site.

Bear with me, with 15 panels to explain my vote for, this is going to be a long post.  Here’s the ones I voted for, and why.

• Beyond Business Cards: Move beyond passing out stacks of business cards and adding legions of Twitter followers to promote your business.  11 steps to forging relationships to yield results beyond leads and self-promotions.  Speakers: Jen Goode, Au-Co Mai, Lisa Picarille, Lisa Riolo, & Karen Garcia.  Why This Got My Vote: There are a lot of people in the industry that will tell you that the core of affiliate marketing is building relationships, and I agree.  Not enough people will give you advice or actionable items on how to build these all-important relationships though.  I know almost all the speakers on the panel, and they’re fantastic at networking and building lasting relationships, so I have no doubt that their 11 actions are going to be dynamite.
• Bloggers Successfully Connecting with Audiences and Advertisers: Advice and tips for bloggers to increase their success in connect with audiences and at the same time making them more appealing to advertisers and increase revenue.  Speakers: Murray Newlands, Kristopher B. Jones, Drew Bennett, Tim Jones, & Eric Schechter.  Why This Got My Vote: Honestly, this is more a chance for vindication.  At the last summit, these same speakers appeared on the Monetizing Blogs for Affiliate Marketing and SEO panel (sub John Carcutt for Eric) and I was let down by the ho-hum content.  It took them 30 minutes to even mention the word “monetize”, and it seemed less focused on monetizing and SEO and more focused on general “how to start blogging.  I know that the panelists, being bloggers themselves, were all very interested in getting feedback, so I’m really hoping that they take the feedback from the last time and refocus and deliver a really kick-ass panel this time around.
• Trademark Bidding in Affiliate Marketing: The Good, the Bad and the Ugly of trademark bidding in affiliate marketing. An in-depth look at the impact trademark bidding has on all players in the affiliate space.  Speakers: Paul Schroader, Justin Bowen, Chuck Hamrick, John W. Dozier, & David Naffziger.  Why This Got My Vote: This is a seriously confusing area in the PPC arena, and any light that can be shed on it is always good for affiliates.  As well, David has a great product with Brand Verity to help, and a lot of insight to be shared.  Not the sexiest topic, but an important one.
• Connecting Your Community: Online/Off Social Good: There are opportunities for affiliates and advertisers to support great causes, both online and off to foster a larger online community. This panel will look at examples in social media that helped.  Speakers: Dina Riccobono, Sloane Barrent, & Bruce Wang.  Why This Got My Vote: So much emphasis in affiliate marketing is about ME, and how can I make a fortune, but people should remember that there’s a world out there that can also benefit from your support.  I’m interested in people learning more from Dina and the panel on how they can successfully integrate their work and marketing efforts into also benefiting great causes and making the world a better place.
• Affiliate Program Case Studies: Strategies and Practices: Discussion of what it takes for a retailer to get their affiliate channel to the next level. Merchant case studies reveal and illustrate strategies and practices that attract and keep affiliates.  Speakers: Melanie Seery, Madeleine McGregor, Adam Riemer, & Kimberly Salvino.  Why This Got My Vote: Case studies are always great, because they show real results.  It’s more than just hypothetical tactics, it’s proof positive.  All of the speakers are very knowledgeable and represent various angles of a merchant program that really works, from the network, affiliate, and affiliate managers.
• Creating a Stronger, Balanced Affiliate-Merchant Agreement: Can we have a stronger, fairer Affiliate-Merchant Terms of Service agreement to better protect affiliates and merchants? Discussion of the current inadequacies and challenges in creating a better TOS.  Speakers: Melanie Seery, Brian Littleon, Adam Riemer, & Kimberly Salvino.  Why This Got My Vote: Well, honestly it almost didn’t.  This panel has the same panelists as the last one I voted for, except for the substitution of Brian for Madeline.  Affiliate Summit has a policy of not allowing people to speak on more than one panel, so theoretically once the advisory board makes the final agenda, one of these panels won’t be on it.   But, this is just as valuable as the case studies panel.  Many merchants don’t have a good TOS, so any help they can get is helpful!
• Search Marketing Campaign Review: Attendees will apply to have their site and campaigns reviewed before the conference. Our panel of experts, one each in SEO, Link Building, PPC, Social, and Affiliate will choose 4-5 companies.  Speakers: Kate Morris, Joanna Lord, Scott Polk, Kristy Bolsinger, Jane Copeland, Carolyn Shelby.  Why This Got My Vote: I’m a big fan of interactive panels, and real-life examples.  This panel will allow for real-time, off the cuff analysis and can be incredibly helpful to everyone in attendance.  My first affiliate summit, I attended a site review similar to this kind of clinic-approach panel and volunteered up the site of the company I worked for at the time.  It was an eye opener!  In the interest of full disclosure, I briefly worked with Kate Morris during our time at New Edge Media, and I know Kate to be really good at explaining how things can be changed for the better in a constructive way, which is what people need for public critiques!
• Seven Deadly Sins of Affiliate Marketing 2010: A fast paced multi-media presentation on affiliate danger zones focusing on the latest FTC enforcement priorities and initiatives and plaintiffs’ targets infused with useful tips and humor.  Speaker: Bennet Kelley.  Why This Got My Vote: With a title like that, how could you NOT vote for it!  Actually, I’ve seen Bennet speak before and he’s incredibly knowledgeable and makes sometimes boring topics like law, enforcement, and the FTC actually interesting and relevant.  I feel very strongly that it’s in every affiliate’s best interest to know what their limitations are legally with their marketing efforts, so this is important.
• Innovate!  New Exciting Applications of Affiliate Marketing: Affiliate marketing is increasingly used in new web start-ups, services and applications. Discover the most exciting new ideas that are helping to grow and highlight affiliate marketing industry.  Speaker: Joe Stepniewski.  Why This Got My Vote: Affiliates are some of the most creative and innovative marketers out there, online or off.  I love to hear what crazy things affiliates are coming up with and what tools and tricks are out there.  Working for a vendor of an affiliate tool myself now, I’m excited to see what kind of innovation is out there that might compliment the For Me To Coupon service.
• Feed Powered Affiliate Marketing: A review of how product feeds are playing an ever-increasing role in online marketing and how they can be successfully deployed in affiliate marketing. Using real case studies and examples.  Speakers: Lee Brignell-Cash & Robert Durkin.  Why This Got My Vote: Again, considering I work with data feeds every day now, I’m interested in the creative things affiliates are doing with various types of data feeds.  A lot of affiliates are concerned with how to best optimize their time and marketing efforts, yet not enough use data feeds to help automate their sites.  Hopefully more sessions like this can bring data feeds to more affiliates.
• The New Frontier for Infomercials: Affiliate Marketing!: Marketers behind the Snuggie know the power of TV to drive online sales. They have big budgets and are more focused than ever on driving online sales. Discover more about this giant opportunity.  Speakers: Rebecca Madigan, Peter Bordes, & Ron C. Pruett, Jr.  Why This Got My Vote: I admit it, I have a fascination with informercials and TV pitchmen.  So I’m fascinated to see how they’re going to tie this in with affiliate marketing.  I’m a bit surprised that someone from Impact Radius isn’t involved in this, given their big focus on integrating traditional media with affiliate offers, but my intrigue has been piqued nonetheless!
• Successful Multiple Network Strategies for Merchants: The arguments for and against launching performance marketing programs in multiple networks–and how to make the strategy you do select successful.  Speakers: Lisa Riolo & Durk Price.  Why This Got My Vote: I’ve yet to see a merchant that really leverages multiple networks right.  Most seem to just throw their program up onto as many networks as possible with no real strategy at all, so I’m exited to see what tips can be shared for these merchants to really leverage multiple networks instead of just casting their nets as wide as possible.
• Demystifying Online Attribution: Real answers on how to track a customer’s searches through all phases of the buying cycle, how to measure cross channel assists, and how to avoid the dangers of only last click attribution.  Speakers: Don Batsford & Jonathan Treiber.  Why This Got My Vote: A lot of affiliates (and even some merchants) know the basics of cookies and how affiliate links are tracked, but when you start talking to them about click attribution, how to separate affiliate traffic from PPC traffic from organic traffic, eyes start to glaze over.  Hopefully this session, aimed mostly at merchants/advertisers, will help new affiliate merchants understand how to better differentiate their traffic sources and become more aware of how tracking really works.
• Conquering The Mega Niches for Mega Profits: Very few affiliate marketers dare to enter the most competitive and profitable niches. They follow the general advice of focusing on the small opportunities.  Speaker: Hamlet Batista.  Why This Got My Vote: It’s always encouraging for a super affiliate to come to the conference and share some of their secret sauce with smaller affiliates hoping to really crack some opportunities.  I’ve met Hamlet and I know he’s been incredibly successful in large niches (hello Viagra!), and he’s a good speaker as well – just the right mix of informative and motivational for those smaller affiliates looking for hope!
• Are You Kidding Me?  Merchant Mistakes: Going over common Merchant Mistakes and why they are bad. Limiting to 100 Affiliates, Not participating in forums, Being on AutoApprove, etc.  Speaker: Adam Riemer.  Why This Got My Vote: I love Adam on a personal level – he’s a riot to chat with and is super passionate about the industry to boot.  So this session promises to at least be entertaining.  As well, as a self-taught (former) affiliate manager, I’m always interested to hear other affiliate managers’ opinions on the dos & don’ts of managing merchant programs.  Unfortunately, as Adam is listed as a panelist on two other potential panels, as I mentioned before he can only speak on one, so I’m torn as to which I’d rather see him on!

I heartily encourage you to click on the links and vote for these sessions as well.  Just click the blue arrow to the left of the session titles to vote.  You will have to register for an account, but it’s a great opportunity to get the most out of your money when attending Affiliate Summit.  If you haven’t already done so, register for Affiliate Summit today.  I will have a pass to give away at the end of this month so stay tuned for contest details!

Performance Marketing Leadership Summit

Posted on May 7, 2010 in Affiliate Marketing, Conferences & Networking | 1 comment

On April 19th, the day before ad:tech SF 2010, OfferVault presented their Performance Marketing Leadership Summit, a half-day event featuring discussions on compliance, fraud, and transparency. This was one in a series of events presented by OfferVault focusing on improving the performance marketing industry. Big thanks to Jim Lilig and the folks at OfferValut for putting this event on for free, allowing anyone interested in joining the discussion to attend.  This event was also co-sponsored by AffCon, OfferMobi, and DirectTrack.

I headed over to the city to go, and I’m glad I did. The afternoon was divided between two singular speakers and two panel discussions, end capped by lunch to start, drinks to end, and a break in the middle. Here are some highlights of information I took from the day’s thought leaders:

E.J Hilbert
President of Online Intelligence, Epic Advertising

• Compliance is a dirty word, some people think it always equals loss.  Truth is, there is no true definition.
• Compliant traffic is actually a 15% increase in profit in the long run.
• Margins decrease initially because of the bad traffic.
• Whether or not we see what we do as spam, the rest of the world does – it’s due to a lack of understanding.
• Remember, to the general public, we’re guilty by association.
• Compliance seems to be a catch-all, referring to legal, network, advertiser, corporate, affiliates, etc.  Perhaps it should just be legal and corporate and we can call everything else fraud.
• More traffic = more money.
• The most profitable cybercrime is spam.
• We can’t because they don’t – there’s not enough enforcement in the industry.  We need to crack down.
• Many top media outlets are developing their own advertising platforms they can trust instead of utilizing the existing platforms we use.
• Partner with the advertisers, that’s where the money is, not with super affiliate A or B.
• There are 4 ways to deal with fraud: accept it, insure against it, mitigate against it, not accept it at all.  We should not accept it at all.
• Top advertisers are the ones calling the shots, because they have the money.
• Watchdog groups are paying attention.  If we don’t do something soon, others will.  We don’t want that.
• Online advertising is mainstream.
• Sometimes the way we have to go isn’t the popular way, but it’s the right way.

Panel 1: What We Need To Do to Combat Fraud
Jason Spievak (RingRevenue), Brandon McDonald (Product2Web), Chris Graham (Atrinsic), Tom Cohn (Venable), & Carrie Birkner (Lashback)

• How often does a company do something when one of these outside agencies tells them about a problem?  Fairly often, actually.  They gets lots of flack from publishers if they don’t take action.
• A lot of the responsibility in combating fraud comes from the technologies, the networks.
• Many networks and managers are now taking the stance that if an affiliate isn’t going to be forthright about their methods, they’re out.
• In the industry, we don’t trust each other.
• Product2Web stops fraud at the cart level.  Networks should force their advertisers to utilize this kind of tool.
• Longevity planning should be the new term for compliance.
• Most affiliates live in this world of cloak & dagger, so where’s the incentive to be transparent?  They incentive should be in taking the high road.
• Part of a network or merchants positioning & branding should be that they watch things & enforce their guidelines.
• Affiliates are black hat or gray hat because it works.  They’re looking at the short term money makers, not long term business planning.

Peter Borders
Founder & CEO, MediaTrust

• We have the chance to seize a tremendous long-term opportunity.
• Affiliate marketing harnesses the best of the best, and we continue to harness new channels.
• Direct response television (infomercial) industry is trying to get into affiliate marketing.
• Evolution from Mass Media to Me Media.  The consumer used to be at the bottom of the funnel, and now they’re at the top.
• Consumer is king, and we need to empower them.  The market should be driven by quality and lifetime value.
• Right now there is little innovation, minimal brand presence, and an “all for me, more for me” mentality.  We need to evolve.
• What do we need to do?  Share information and data, innovate, move up-market, and collaborate.
• We have to think holistically for the sake of the industry.
• We should help each other to set standards.
• We have to be an industry of problem solvers.
• If the whole industry goes up-market, we ALL win.
• It’s time to build collaboration and trust, and support agents of change.

Panel 2: The Road to Tier 1 Advertisers
Rebecca Madigan (Performance Marketing Association), Todd Crawford (Impact Radius), Theresa Farmer (UnsubCentral), Peter Klein (MediaWhiz), & Liz Wasserman (Mate 1)

• Big advertising agencies still don’t understand affiliate marketing.
• What do we need to do for tier 1?  Educate – be transparent.
• Big brands, this should be sales.  Agencies can’t guarantee the spend of budget in terms of performance marketing.
• It’s a much longer sales cycle with large agencies.
• People want stability and consistency, which is tricky with performance marketing.
• Is it possible, technologically’?  There’s efficiencies when you automate that always allow you to make more money.
• Big brands don’t understand that with “performance” you’re getting branding for free.
• Brand reputation is a concern for big brands, so performance seems scary.  But it goes both ways, you can also build a brand using performance marketing like Mate 1 did.
• We need to do a better job explaining the metrics to agencies.  They need to understand that there’s two types of advertising – performance and branding.  And often there is some overlap.
• There’s a kind of lethal nihilism.  Outside impressions of the industry is that we’re “a little shady & quasi criminal” and people don’t want to get involved (great quote by Liz there!)
• This gets perpetuated by smaller, CPA type folks that are looking for short term gains and give the rest of us a bad rap.
• Self-regulating isn’t going to work because there’s always a few folks willing to break the rules for a quick buck.
• Advertisers worry about negative brand impact and are worried about consumer respect.
• We don’t bring the consumer into the equation enough.
• Merchants need to focus on moving up-stream.
• It should be a goal to really be able to understand the lifetime value of a customer.

Breathe Easier, California Affiliates!

Posted on Apr 28, 2009 in Affiliate Marketing, Career, Rambles |

I had the pleasure and pain of driving up to Sacramento yesterday to sit in on the hearing for AB 178, which I’ve talked about before putting California affiliates in jeopardy.  Lisa Picarille and I hopped into my car and made the drive up, and about 10 minutes away from our destination, we get the news that the hearing had been postponed.  The bill has been changed to a two year bill.  What does this mean, exactly?

Believe it or not, I couldn’t find a sufficient actual definition for what a two year bill is online, so I can only pass on what I was told in basic layman’s terms, which may be better anyway.  Basically what this means is that the hearing has been postponed until January, when it will be up again to be heard in hearings.  We were told by several seasoned lobbyists that if it’s not heard in January, this bill in this current incarnation will be dead.  However, the issue won’t necessarily go away.  We will need to keep an eye out for other bills to make sure language isn’t shoehorned into other bills that could affect affiliate livelihood and tax nexus, and we also have to pay attention in June when budgeting starts to make sure no strange budget items that could affect nexus show up.

This is a small victory and California affiliates can certainly breath easier for awhile, but it’s not over yet.  We’ve won the battle but the war rages on.  Of course, there’s a lot of blog coverage on the happenings of yesterday, so check out their points of view as well:

• Mr. Lewis Goes to Sacramento – David Lewis
• Calif. AB 178 on Hold for Now – Lisa Picarille
• California Hearing Postponed – that’s a good thing! – Rebecca Madigan
• No Hearing for California AB 178 – Shawn Collins
• Commission Junction’s Internet Retail Tax News

Affsum Session: Performance Marketing Association Q&A

Posted on Aug 18, 2008 in Affiliate Marketing, Conferences & Networking | 2 comments

Well, I think many people attending this session were expecting the topic to be heated, but l’m not sure they were expecting some of the venom that seemed to be in the room.  Speaking for myself, I certainly didn’t.  Originally there was only supposed to be one panelist fielding questions, but since 4 out of 5 working group leaders were in attendance, they were also recruited to speak.  So ultimately the panel consisted of:

• Rebecca Madigan, Performance Marketing Association
• Sam Harrelson, Publisher, Cost Per News
• Brook Schaaf, Schaaf Consulting
• Brad Waller, VP Business Development, AdJungle.com
• Peter Bordes, CEO, MediaTrust

Guns were slinging!  Unfortunately there’s not many bullet points to be had, but here you go.

Bullet Point Review!

• PMA is in germination phase – not a real entity yet.
• Why start now?
  • Misinformation & lack of representation.
  • Legislation.
  • Lack of transparency.
  • Maturity of industry.
• Formation process still underway.
  • Interviewed over 60 industry leaders, Formation Advisory Board voted in by 100 peers.
  • Working groups of 45 volunteers.
  • Working groups make recommendations on formation.
  • FAB 11 ratifies formation proposals (click here to see members).
• The working group committees are Scope/Objectives (headed by Sam Harrelson), Governance (Brook Schaaf), Fundraising (Peter Bordes), Membership (Durk Price), and Operations (Brad Waller).

Points (or other observations in this case) brought up during the Q&A

• Right off the bat the questions were hostile.  There’s animosity about the PMA using the NY Tax situation as a launching point for formation despite the fact that they can’t do anything to help.
  • Essentially there’s nothing the PMA can do since they’re NOT a fully formed organization, no matter how much they want to help.
• Rebecca acted as moderator and moved the conversation on after almost 20 minutes of hostile banter.
• The PMA blog as been quiet because the people in working groups have had their heads down working on things without much to report at this point.
• The term “Performance” has been used over “affiliate” because it is more inclusive of the larger base of members within the industry.  Inclusive of a lot more relationships than just the affiliate – merchant relation.
• The PMA has a very similar model as a chamber of commerce but the scope is still being set up.  They are looking at the chamber model in forming things.  Mostly they want to improve visibility & credibility.
• Rebecca was questioned as to why she didn’t attend the meetings in Albany that the NY affiliates had since she’s actually the only paid member.  It was decided that there was no reason because it would have been redundant and she can’t represent an organization that isn’t formed and doesn’t officially exist.
• They were asked why they divorced themselves from ABestWeb after the controversy, to which they responded that they didn’t divorce from it BUT once a particular few threads got ugly and became increasingly unprofessional they just stopped participating in those threads.
• There’s no conspiracy regarding Rebecca’s involvement – Anik Singal of Affiliate Classroom generously donated her salary for a year and she’s just being paid to “corral cats” and help form the organization.  Her comment was that if she weren’t paid for this she’d have bailed long ago based on the assumptions about her involvement and what she’s had to deal with.
• An affiliate asked how they can be assured that the PMA won’t be overtaken by large company sponsorhips and forget the little affiliate?  The affiliate industry is it’s own little ecosystem and the heart of it is the average affiliate.  They’ve been very hypersensitive to the issue to ensure that affiliates are included.

It seems that there’s lots of confusion about the organization – or lack thereof – and hopefully the Q&A has taken things in the right direction.  Perhaps Q&A wasn’t the right moniker.  Maybe Suggestion Session or Feedback Forum might have worked better.  It was disappointing to see one of the most vocal critics of the PMA – ABestWeb founder Haiko de Poel Jr – leave the session half way through in apparently disgust.  I hope that future discussions going forward will be a bit more productive than the session in Boston.

June BAAMC Meeting

Posted on Jun 13, 2008 in Affiliate Marketing |

After running to the bank to take out money for bridge toll, heading west towards the big scary city, and rifling through my car & wallet for change for the meter while praying that the meter maids were taking a day off, I finally made it into the June Bay Area Affiliate Managers Coalition meeting, this time hosted graciously by Real Networks. As an aside, I like their building… older, brick, kinda funky and unique but still professional.

Last time I did a video because it was my first venture over there and I had a lot to say. I was happy to receive some kudos on it from BAAMC organizer Michael Brucker. We had some special guests at this meeting… Lisa Picarille from Revenue Magazine came over and Brook Schaaf from Schaaf Consulting flew up from LA just for this. Aren’t we special? 🙂

I was going to write a good long post about it, but it seems Lisa in her diligence as a journalist has beat me to it! So here’s her take at RevenueToday.com. She mentions a few other special guests that attended the meeting, but I didn’t see them (and yes… I’d recognize them!) so maybe they were on the phone listening in… I did arrive a touch late.

So, some notes not mentioned from my take. It was nice to finally meet Lisa in person, especially after subbing for her that once on Affiliate Thing. Very gracious…although I have to tell you, it’s totally surreal sitting in a room looking at a person speak that you listen to every week without an image in your head. Strange lol. She was surprised that I’d had time to come to the meeting given how busy I usually am, which prompted me to mentally review how busy I must sound on Twitter and this here blog without actually intending it!

Also said hi to Karen Garcia of GTO Management who came to the meeting directly from SFO – what a trooper! And had a nice conversation with a fellow affiliate manager who’s used PsPrint a lot in his former life of being an event promoter and loves us! Always great to hear!

Brook talked about the up-and-coming Performance Marketing Association (PMA), which got a lot of people in the room revved up. We also talked at length about the NY affiliate tax and how we wish the networks would get more involved. What’s definitely clear is that there’s a lot of confusion on how we’re effected as managers and the programs we represent. A vague law will only vaguely be enforced, NY!

Incidentally as a side note, the PMA launched their blog this week and today Rebecca Madigan posted their plan of attack.

We also talked a bit about some miscellaneous things like video widgets and the like. Since most of us in the room have our programs through Commission Junction, we collectively wish they’d buck up on offering some more interesting and innovative creative options, like widgets. One opinion was that video is pretty good for buzz, but general consumers never think to click on the video so it doesn’t convert as a sales tool. I think the jury is still out on video as a traceable seller like a banner ad.

That’s the meat & potatoes of it, really. Our next meeting should be sometime in August. And I’m sure you’ll be happy to know that I managed to escape parking-ticket free!