Social Media Marketing Summit: Segmentation/Diversity

Posted on Oct 22, 2008 in Conferences & Networking, Social Media |

This session took place October 1st and promised to teach those in attendance how marketers can reach very specific groups of users via behavioral targeting, niche social sites, campaigns at specific demographics, hyper targeting and more.  The panel consisted of:

To be honest I didn’t like the unorganized nature the panelists took, but there were some decent take-home notes to be had from the session.

Bullet Point Review!

  • Methods to find a niche are Google Search and Twitter Search.
  • Don’t just observe, participate.
  • Lots of people started with apps and then moved to a main web property.
  • Find your audience – use demographics, psychographics, behavioral marketing – find them and partner up.
  • Partner with fast growing niche networks or create one if it doesn’t exist yet in the niche you’re interested in.
  • Experiment with creative ads with the owners of these networks.
  • Advertising is yelling, marketing is having a conversation.
  • Learn the social contract and participate accordingly.
  • Have a process in place on how to respond and join the conversation.
  • Put your money where your mouth is and allocate resources to monitor and respond in social media settings.
  • There is a need for a new metric.  Keywords used to tell people, not so much anymore.
  • Need for interests to be measured (APML).
  • How do you target?  Try – do sample buys, experiment, do lots of little buys.
  • Social networks are still cheap to advertise on because they don’t yet perform like traditional ad buys in terms of CPM.
  • See what keywords people associate with your brand (quality, sucks, etc).
  • Use social networking for lead generation.
  • No one’s talking about your product, they’re talking about your brand – so collaborate and build a product that they’ll want to talk about.
  • Use social media to saturate a niche market; brainstorm about communities of interest and participate and show your subject matter expertise.
  • Use search engines to find individuals and follow them back to their communities.

Points brought up during the Q&A

  • You might want to go local before going national – not all products and services scale effectively to a national audience.
  • Widgets are the bumper sticker of the web.
  • Develop content and specific tags (zip codes, city names, etc.) in targeting.
  • Get analytics to see where your traffic is coming from.
  • Keyword ads like AdWords, Facebook, MySpace are great for segmentation.
  • Hyper targeting is growing in adoption.
  • Open Social – create widgets that will work across multiple social networks.
  • If you’re going to buy advertising on a social network, you should also participate in that network.
  • Be part of that eco system in as many ways as possible.
  • Using engagement to see how well ads work can also be used to see what a particular segment is interested in (e.g. how many people mouse over, click, etc.)
  • Data portability will break down barriers to entry.
  • Using a 3rd party metric contrasts vs. internal and lends credibility and gives you a comparison of you vs. your competitors.

Even the Q&A portion was just an extension of the session, so it was hard to really distinguish what people were asking.  It was a decent session but could have been perked up with a bit more empirical data and maybe some real-world experiences.