Guest Post by James Martell.
It’s a safe bet one of the biggest reasons you chose to go into business for yourself is to live by your own schedule. For many people I’ve spoken to since I started out in 1999 online marketing is a great way to stop punching the clock.
In fact, this is a great way to love not only what you do, but to also have a chance to enjoy life. Setting your own hours, leaves you free to spend time your free time as you see fit. An unscheduled day off in the middle of the week won’t get you fired. 🙂
Having this sense of control, and building your own paycheck means a lot less frustration. It also makes you far more productive. It’s important not to let old habits you might have learned in the 9 to 5 mindset hold you back.
Making Your Time Work For You
It’s easy to return to the grind that kept you bogged down in work that you don’t enjoy, or will take you more time than it would a pro with more experience in certain areas. From clerical help to an artistic makeover you can build your business using skills readily available to you from professionals at reasonable costs.
Use the 15-Minute Rule Guide
I’m not overly technical. I found that when I try to do something that requires that type of aptitude I’ll spend hours basically just making the situation worse, and then realize later that I’ve wasted time I could have spent on another task.
There is no reason to struggle this way because there are thousands of talented artistic, clerical, and yes, technical professionals waiting to do jobs exactly like the one causing me a problem. For these individuals it takes just a few minutes to complete a job that could keep me away from higher level, profitable work.
What I love best about the trainings I give is getting to talk to people active in online marketing. I know from these conversations that this is a struggle for a lot of people, but really, it’s unnecessary. If you find yourself wearing thin on the task at hand then try what I call the 15-minute rule.
If I am still frustrated after working on a problem for 15-minutes, and can’t resolve it, or get a project to work the way I it need it to, I will hire a service provider I can trust to do the job for me. Hiring one of the many experienced professions on sites like Elance, takes less time, and in the end, less money than it would if I squandered my day away struggling with an issue, and not getting anything done.
That 15-minute rule has worked well for me, because of the professionalism I found on websites such as Elance. In fact, one job in particular I contracted illustrates exactly what I mean as far as saving money and time working on even a small issue when you can find someone to complete any kind of job in no time at all.
Working on an Excel spread sheet I realized that I needed some of the files separated so I could work with them. As I kept working on different ways to accomplish this and getting frustrated, I realized I was in violation of my rule. I was also letting other projects wait while tried to work on this one issue.
After posting the job on Elance and reviewing my bid options, I accepted the bid of a gentleman to complete the assignment for $20. I was sure the job could be completed in 24 hours for that amount.
Except, after setting the terms for the job at 24 hours, I forgot one crucial part of the job, and I neglected to send him the file. Now, for the provider to be paid within those terms he would need to finish within that timeframe, and if I’d remembered to send the work itself I’m sure he could have done so.
Perhaps, being a professional he’d encountered this problem before, because instead of letting the assignment go when he couldn’t reach me to get the file, he wrote a short program.
What this program did was separate the files, and I all I had to do was install it. The files were separated and I could work with them right away.
If you take this one story, and then realize it happens daily on Elance thousands of times a day you will see why this is a valuable tool.
On these sites, there are thousands of professional service providers actively looking for your jobs, and they are knowledge about how best to help your resolve problems you might be having right now.
Outsourcing Doesn’t Have to Be Expensive If Done Right
Imagine you need a retouching photoshop for a banner add. After trying for awhile with no success it would be easy to exclude this from your website, and you would lose this item you want for your business only because it falls outside your own expertise.
When you only concentrate on what you can do alone due to either time issues, or know-how you’re limiting the professional quality of your endeavor. This is dropping the level of what you can do to promote and run your business, and crippling the vision, you have for all your projects.
One of the important points I make as part of my outsourcing course is that you don’t need to limit your business to those areas of expertise you don’t personally hold. Perhaps unlike me, you are a computer wizard. Chances are good you aren’t also a photo retouchers professional, writer, or software designer. You can go without being all those things, but your business will at some point need all those skills and more.
So many qualified providers and professionals with various skills sets willing to share their abilities with your site or business for a very reasonable price, that finding someone who has a specially skill or even time saving clerical support is too easy and too inexpensive to do without.
Really, the numbers of experts and professionals waiting to bid on your project is astounding. The process is simple and low in cost if you follow a few important tips.
Outsourcing Tip #1: The Myth of Expensive Outsourcing
Many people’s first objection to hiring a professional is based on the myth that outsourcing will be too expensive. Outsourcing is not expensive if you use sites like
Elance, or others where pros bid on doing your job for you. Through this process, you pick the price you want to pay.
As a job provider, you have control of the service providers you hire and how much you will pay.
The nice thing about most of the bidding for hire sites is that when you post the job, you can take the bid that appeals to you to based on the qualifications and how much you think the work is worth.
Outsourcing Tip #2: Outline a Clear Idea of What You Want
This is tip number two, but it is the number one mistake made by new job providers. A vague, undefined job posting will not get you the results you want.
Very clearly, describe what you want. A website designer for example, bidding on your project might be very good, but he or she cannot know in advance what you want without direction, and while this provider will try to give you a great results, it might not be what you need.
Instead, picture how you would like the end-result of your project to look like and write a short spec page outline with 15 or so points listed to let the writer what you want the job to include.
Outsourcing Tip #3: Protect Your Money by Setting Milestones
One very important tip is to protect your money by setting milestones, and using escrow. A milestone can be set for each phase of project. The total payment for the job can be split per each milestone performed.
On sites like Elance, the escrow system allows you to keep your money protected since you only release the funds when a milestone or the project is completed to your satisfaction.
When my wife Arlene first started outsourcing she found that through this method she had better control of each phase of her website. Since she needed many different new aspects to her site, having approval of each element from the banner to the links on the page was a useful tool for her, and is for anyone with a definite picture of what they want.
Outsourcing Tip #4: Use Feedback to Get To Know the Pro
Before you select who will work on the project check their feedback. As providers bid on your project, you can use the system to read what others they have worked for say about them. In a way, the feedback works much the same a reference.
Personally, I avoid those service providers who do not have any feedback, since their abilities, and work ethic are yet unknown.
Outsourcing Tip #5: Chose Your Own Price Through Negotiation
Negotiate the price. You can ask bidders to lower their bids through the system. Sometimes an overpriced bid represents a misunderstanding of what the job will entail or what kind of budget is possible for this work. Most bidders are open to some element of negotiation due to the competition for jobs and good job providers on the site.
One of the main reasons that my wife Arlene developed this knack for negotiation was in her experience working with her own site EpilepsyMoms.com.
Arlene noticed a need for a place online where parents could share information about Epilepsy, it’s treatment, and trade tactics for dealing with this condition. She wanted an easy to navigate site, a forum, and a recorded message that greeted visitors as they entered.
Going through some of the services out there could have been expensive, and doing this work alone would have difficult. She found that through discussions with the services providers she could get a price that was reasonable, without sacrificing expertise.
Outsourcing Tip #6: Keep in Contact and Respond to Messages
Elance provides a private message system. This function allows private emails between you and the service provider. Here you and the person working on the job can discuss aspects of different assigns and keep up with each step along the way.
The pro’s goal is to make you the customer happy, and this will mean touching base with you occasionally. Keeping in touch with the provider also lets you know that the project is staying on track, and that you will be happy the job’s results.
Elance holds these messages in the system allowing you and the service provider to keep a running record of your communications.
While it happens very infrequently, if you and the service provider disagree at any point these records are valuable in assisting Elance in resolving the dispute.
Outsourcing Tip #7: Everyone Likes to Get Paid—Pay Fast
After outsourcing more than 400 projects, I know that money is a motivator. Once you have a technical person, writer, data entry clerk, or any other sort of service provider you may very well want to become a repeat customer. Paying fast ensures the service provider would put your name at the top of their list of projects to bid on when he or she sees your posting.
When you are paying you can stagger the amounts allowing you to pay a part of the total agreed on price a step at a time, but there’s one other important tool that milestones give you. Once you’ve paid an initial deposit you can give feedback. If things start going wrong on the job, this tool allows you to have a motivator when working with the service provider.
Feedback on Elance works much the same as with other systems like eBay in which bad feedback can cost the provider future sales or work. Once you’ve made a payment through the system you have this added incentive for the service provider to do a great job.
Outsourcing Tip #8: Never Leave The System
There’s no legitimate reason for either the job provider or the service provider to want to leave the system either Elance or other service provider website has set up. If you leave you can’t use the many safe features the site provides for you.
A service provider might ask you to leave in order to avoid paying. Job providers only pay for the service provider, while Elance takes it’s fee from that total before paying the service provider.
Leaving the system is denying Elance it’s fee, and it takes away important safety features from you such as dispute resolution, a safe, private message center, and the ability to give feedback.
When service providers are used to getting good feedback they have no reason to leave the system, since while they are paying a small fee, the free advertising from a satisfied customer’s comments ensures them more work.
Outsourcing Tip #9: Build Service Provider Relationships
When you are a good client who pays on time and gets good feedback you will never have trouble getting great bids for you jobs. Once you know whom you want to work with from experience you can invite them back to work with you again,
On her own site this was a great discovery that Arlene made, once someone knows you, it’s easier for the person to produce work you will appreciate. In the case of her site past services providers who already knew her needs and her site could produce the work quickly.
Outsourcing Tip #10: Your Feedback is Important Too
Just as you are checking out the feedback of the service provider, they are looking at your past feedback to determine if you are someone they want to work with on the job you’re current listing.
Some comments such as being slow to pay, or not responding to messages can hurt you in finding future good professionals to help you. From the service providers perspective they are taking a chance that you will honor your agreement, and the best proof of that is an outstanding past record.
Your Incentive to Outsourcing
- Thousands of technicians, writers, network specialists, coders, copywriters,artists, web designers, and more professionals are competing for your business.
- Competition keeps the costs down.
- There is no cost for posting your job. The service provider pays the fee for the job.
- Feedback is an extra incentive for the service provider to do a great job for you.
- Elance has provided safety nets to ensure your privacy, and that disputes can be settled within the system.
People Like to Earn Money
From the start like many in this industry, I wanted my wife to also take part in the business. She wasn’t interested until one day she saw something she really wanted. A sofa that would exactly fit her plans for decorating. I think everyone can relate. We all see those things we want, and need then go looking for ways to achieve our dreams.
In this case the dream was at a reasonable price, but she also knew I had money set aside for the writing several articles I needed. She came to me with an idea, she could do the articles, and we both get a sofa.
She’d written before so this was a skill she possessed. We made the trade. In this case, I not only got the articles, but in writing those articles, Arlene saw what affiliate marketing was all about and started taking a big part in the business herself.
You don’t always have a professional or expert in the family, and even when you do drawing on them all the time can have a downside. You can draw on the professionals at Elance or a similar site whenever you need to for almost any type of service or skill.
Sometimes it might just be a person to go through a few administrative details to free up your time. Or you might someone to design your entire website. Either way, it doesn’t have to be too expensive, and this can immensely increase the productive or image of your site.
Over to You
What questions do you have about outsourcing? Tell us your thoughts on this way to increase your productivity.
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Recognized as a leading expert in affiliate marketing training, James Martell is President of Net Guides Publishing Inc. and host of the “Affiliate Marketers SUPER BootCamp.” A sought-after speaker, James has presented at Commission Junction University, Affiliate Summit, The System Seminar, Digital River Lab, Webmaster World’s PubCon, Affcon, and more. He is also the host the “Affiliate Buzz”, the 1st ever and longest running affiliate marketing podcast in the industry. James relies on outsourcing for the creation of his websites, graphics, articles, podcasts, and video in order to streamline his business, enabling him to break away from the daily grind.
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