Analytics Glossary: Latency
Latency:
- The average number of days between visits for a given visitor during a reporting period. For example, those who visit on average of every seven days.
You must make sure when analyzing the performance of specific marketing campaigns or sales to take the latency factor into account. Just because your campaign did poorly on sales at first does not mean that people won’t necessarily come back a few days later to check out what you’re advertising or make a purchase.
Remember that viral marketing inherently has a latency period for the message to spread.
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Glossary Definition From Website Magazine, February 2008.
Day 2 of Affiliate Summit – Suck All!
Almost a month ago I was granted a press pass for the Affiliate Summit. I was excited to get into the bloghaus and blog about the day as it happened. I was thrilled to walk around and network with people. I really wanted to get some great coverage of the Keynote (coverage hell, I wanted to just listen too), but… none of that happened.
Why? Because Las Vegas hates me. And there are far too many germs here. And somehow during the day on Sunday…I developed a cold. A bad one. Damn this dry air & germs!
So I didn’t get up in time to make it downstairs to have breakfast AND make it to Jason Calacanis’ keynote like I wanted to. I managed to grab some breakfast and share some stats about our affiliate program with my colleague here with me from PsPrint to help out and then to man the booth. I sent her out to get the table top sign made that wasn’t made in time for the show. I station the booth for awhile and talk to some good people before it’s time for me to head off to the morning session I planned on going to.
Oh, incidentally, for anyone who wants some GREAT coverage of the keynote, check out J. Botter’s Blog.
I digress.
I attended this morning’s “Video Innovation in Affiliate Marketing” panel. Good stuff, although I was a bit disappointed in moderator Melissa Salas reading off a prepared script pretty much verbatim. But I really enjoyed the insight from video professionals, and it’s comforting to know that content really is king, and that production value isn’t as important. Woo Hoo! I was wondering how you’d go about monetizing a video, but Revver.com seems to answer that. I’ll definitely be checking that out when I get back to the joy that is desktop computer (this older laptop isn’t that great). I really enjoyed Gary Vaynerchuk’s sense of humor & ballsy honesty. I’m excited with my new Aiptek A-HD 720P 5MP CMOS High Definition Camcorder
Some great points from the panel session:
- Most people come on the internet for two P’s – pleasure or problems. If you solve someone’s problem, it’s a good video.
- KNOW what you’re talking about. As long as you know your subject, you can produce great content.
- In the next 12 months, you should test video on your site. By 18 months from now, if you don’t have video on your website you may be in trouble.
- Video really works to sell as it gives your brand more credibility & builds brand equity.
- Depth of information is quality will translate to a successful video.
- Work on integrating video into your current web experience for the most effective video experience.
- The average video watched online is about 2 minutes long.
- An enormous amount of video watching is done at work, so keep that in mind. Melissa added that a Click to Listen button is much appreciated by these people.
- In terms of size & format, go for the best quality you can when shooting, even if it has to be compressed when uploading online. If you can afford it, shoot in HD. It’s where everything is headed. (Side note – this makes me really glad that I bought my new HD mini cam! It’s the one in the picture.)
Day 3 should be good – hoping for some informative sessions and to feel better.
Read MoreAffiliate Summit Day 1 – Grab My Nuts!
Okay maybe it’s been closer to half a day of festivities for me, but my feet are killing me already, I’m annoyed with the venue, and missing some boxes that were supposed to be shipped. But with my track record, it just wouldn’t be a true trade show if I had everything prepared like clockwork 🙂
After having some breakfast I went to set the room service tray just outside my door for pick up and the door shut behind me and I was without my key. So I had to call down to get someone to come up and open the door, but I managed to be helped by housekeeping first and got let back in AND got fresh towels. Bonus!
So I hauled down to the registration area and got my badge and went in with my colleague to set up our modest booth. We don’t have a big dynamic display like most companies do; just a table cloth with our logo, a banner, the highlighters we had made to give away, and the printed materials about our affiliate program. I brought the table cloth and sales sheets with me, we found the highlighters there shipped from the vendor, and the other things we’d shipped out here – our banner, a fishbowl for a giveaway, and a sign holder announcing our giveaway – were nowhere to be found. As well, there was no table there from the convention services company.
After procuring a table and still not locating the box or getting our manager on the phone to get more details about the shipment, we set up what we had and headed to the meet market, where we proceeded to be asked to grab Andy Rodriguez’s nuts & naughty nurses asked us to enter to win a hummer.
Yes, you read that right.
Of course it would have been genius if they two tables had been beside each other, but they weren’t. Andy Rodriguez Consulting was handing out packets of cashews and the company that hired the naughty nurses luring people in for a chance to win an H2 didn’t really interest me so I don’t remember the company name. They were some kind of information source like a magazine and I remember the man at the table was also at yesterday’s Affiliate Classroom Live event.
It was good… got some cool freebies (heee!) and did some light networking. My feet were soon killing me and I came back up to the room, only to find that my room key had somehow gotten demagnetized. Locked out AGAIN! So I opted to wait for security to come let me in rather than walking my tired feet all the way down to the lobby to get the card redone. I took care of it when I went out again for dinner.
So more will come tomorrow!
Read MoreDebriefing from Affiliate Classroom LIVE Training
The training has been over for about 2 hours now and I’ve been sitting in my hotel room on the 16th floor with a brilliant view of west Las Vegas thinking about whether or not I should share my views with you on the training tonight or wait until I’ve had some time to absorb it and wind down more from the experience to write about it.
However I’ve decided in the interest of reporting to you, I should talk about my initial impressions at least while they’re still fresh in my memory. I will be dropping names!
First, the event was hosted by Anik Singal from Affiliate Classroom. Super gracious guy and a pleasure to talk with. Good job Anik for a great event!
The first speaker of the day was the keynote by Ned Farra. Ned talked a bit about Zappos.com and their history. Being previously unfamiliar with Zappos, it was interesting for me from a case study type point of view.
Next we heard from Bryan Rhodes & Stephanie Harris from Shaaf Consulting on a typical affiliate manager day. A lot of GREAT tips & tricks on how to allocate your resources (i.e. time & money) where they’re best served, making your job more efficient, and coping with being an affiliate manager. I think this was one of my favorite sessions of the day because they were engaging and even as fairly new to this game as I am, I could totally relate! I think this is the most actionable session for me.
Afterward we heard from Clarke D. Walton, a lawyer specializing in internet law. Some people seemed bored by this, but I was fascinated by the legal side of things. He shared some great case studies that really helped me to understand the legal perspective of affiliate marketing.
Amit Mehta, a 7 figure super affiliate, then talked about how to recruit and keep super affiliates. Good stuff, a lot of which I’d heard before, but definitely worth while. I learned some new tricks that I’m DEFINITELY going to keep in my back pocket 😉
I admit… the next couple of sessions were after lunch, which I was rushed through and had to take with me back into the meeting room, and I was less than enthused about the content. Todd Farmer & John Vehlewald from kowabunga gave a good talk about the difference between CPA and Traditional affiliate programs. It was interesting from a publisher point of view, but not very useful to me as a manager considering our printing products and the types of campaigns we run.
Lisa Riolo talked about metrics… I wish she could have gone a bit more in depth but the overview was good. Actually, more in depth in this setting so late in the day might not have been the best idea, so I’ll accept it! She did help me really understand how to make metrics more actionable.
Next up was Michael C. Jones from Pepperjam talking about affiliate marketing technology. Okay, I’ll admit it – I was bored. Partly because he was using a slide presentation that wasn’t included in the packet of materials we were given, contained a ton of information, and talked too fast. I’m really hoping that I can approach him via email later this week so I can get the PPT and really read it and soak it in. It was some stuff I already knew regarding coding and whatnot so nothing too ground breaking for me, personally.
Worst/Best Session of the day came from Heather Paulson. I was really interested in the topic of engaging affiliates and she started out great…then she seem to lose the audience. Keep in mind that this was an affiliate manager training day, so when you ask how many people have ever heard of xx tool and no one raises their hand, saying “uh, you should” may not go over well. The rest of her talk kind of went sour in my mind from there. Her information was overwhelming and almost pointed to “you can’t do this, hire me to do it!” without actually saying that. Maybe I took it the wrong way, I’m open to that, but it just rubbed me the wrong. I admit though, I did pick up some useful tips that will really improve my actions as an affiliate program manager, so it wasn’t all bad.
Lastly Rachel Honoway talked more about the new AC Certification courses to become a bona fide “certified affiliate manager”. I really want to take the courses! They’re fairly reasonably priced ($1500 for a 10 module course).
Oy tomorrow is a lighter day with just booth set up, registration, and the meet market, but work is work!
Read MoreQuote of the Day
The trouble with the rat race is that even if you win, you’re still a rat.
-Lily Tomlin
Even though it’s Saturday, I’m stuck in a 10 hour Affiliate Classroom LIVE affiliate manager training. I can haz break?
Read MoreGetting ready for Affiliate Summit West 08
Twitter is alive with activity. The summit has set up a group twitter that tracks whenever someone uses the keyword asw08 in their twits. This is very cool, especially considering I didn’t know Twitter had this capability!
Everyone seems to be in a rush to get things done. Jim Kukral from ScratchBack.com is MCing the keynote on Monday. He’s twittered several times tonight about the video he’s working on for the presentation. At ASE07 in Miami the keynote was Ze Frank, a hilarious individual, so I’m hoping for no less at ASW08.
Stephanie Agresta from Stephanie Agresta Consulting is also a speaker and author of the Internet Geek Girl blog. She’s twittered off and on today about her flight information and getting ready for the trip from out east. Sam Harrelson from Affiliate Fortune Cookies has been twittering as well and he’s even had to change his flight because of inclement Northeastern weather.
Of course myself, I’m twittering here and there about getting ready. I’m not lucky enough to have a nice new company supplied laptop, so I’m on my own personal laptop this weekend. I do have a press pass, so I be working on keeping the interweb updated from the blogger’s room through this blog and Twitter. I’m committed despite my chunky clunky Dell Latitude laptop :p.
As a final note while I’m getting my laptop set up tonight, I encourage everyone associated with affiliate marketing in any way to check out this month’s issue of Affiliate Classroom Magazine. Besides there being a keen write up of the PsPrint Affiliate Program, there’s a lot of great affiliate manager tips. I’ll be attending the whopping 10 hour Affiliate Classroom LIVE affiliate manager training on Saturday in Las Vegas before the summit. I’m eager to get in there and take notes… is it too much to hope for actual desks? :p I know that it’s at the Rio and from all the conference space I’ve seen at hotels in the last year, I’m sure there won’t be surfaces to write on readily available, so I’ll be taking my clipboard with me.
Hope to see you there! I’m considering bringing my camcorder with me to the exhibit hall, so if you’ve used PsPrint in the past, come on by for an impromptu video plug!
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