Interview with Lisa Riolo of Impact Radius
A new kind of affiliate network was launched just a couple weeks ago – Impact Radius. They boast themselves as the first multi-channel performance marketing platform. Impact Radius links performance advertising to TV, radio, print and online distribution channels—delivering to advertisers and media partners opportunities for growth and profit. I’m happy to present you with an interview with one of the founders, Lisa Riolo.
What is the Twitter (~140 Character) Definition of Impact Radius?
Well, I’m going to cheat a little and send back-to-back tweets from @impactradius
- We’re the first multi-channel performance advertising platform. Emphasis on multi-channel.
- We feature an open directory for discovering partners, electronic insertion orders, comprehensive tracking, reporting and payout processing.
Are all the founders of Impact Radius from your days at Commission Junction?
Yes, we all met there in the early days. We’ve all worked for other companies or pursued other ventures in-between then and now.
Those other experiences apart provided tremendous value because it gave us all expanded perspectives. It’s like when everyone in a band goes off and does solo projects and experiments with new rhythms and different instruments. Later, the band reunites with transformed creativity and a familiar, but fresh sound.
How do you feel this will impact the industry in the short term? Long term?
We see the convergence of traditional and online media as a huge opportunity. Almost immediately, new partnerships that bridge traditional channels to online and vice-versa started forming. Relationships like these, before Impact Radius, were challenging. This makes us a catalyst for growth for the industry as a whole.
Do you foresee any hurdles since the nomenclature of performance marketing terms usually mean different things in different aspects of marketing?
One of the greatest opportunities about building this business was the chance to start with a completely clean slate. We re-visited everything about performance advertising. We asked questions like: What is fundamental to the relationships and what could benefit from a new approach? What business processes are counter to the way people actually work together? And even—is this the best descriptor to use?
So, yes, with respect to nomenclature, we have introduced changes that should minimize confusion and help bridge the differences in a way that creates opportunity. Let me give you an example: We don’t call “affiliates” Affiliates. We don’t call “affiliates” Publishers either. We say: Media Partners—which works for Internet marketers, broadcast TV networks, print publications etc.
Who do you feel this is a sure sell to? (i.e. Who are your primary demographic?)
The performance advertising industry, meaning the advertisers, the media partners, the agencies and services, and even the networks.
I know that answer sounds like we’re flying in the face of conventional wisdom—trying to do ‘everything’ for ‘everybody.’ We’re not, though, doing everything for everybody. We are a technology platform designed specifically for performance advertising. But we’re not also an agency and also a broker and also direct response product owners. We designed Impact Radius to serve the needs of many business models, including the one’s I just listed, as they manage their performance advertising efforts.
How does this integrate with the existing affiliate technologies out there?
Technology companies and solution providers alike can promote their services in our directory and interface with our technology platform through Web Services.
What are the questions you get asked the most about Impact Radius from affiliates? From merchants? From agencies?
How do I sign-up? Seriously.
There really isn’t a strong argument against doing some level of business with us. Even if it’s just to manage a few relationships on the platform or promote your services in the directory…
How about questions from the networks?
The initial response is congratulatory and supportive. Then comes the question: Should I consider you a competitor?
Our answer is: Not necessarily. Aspects of our functionality may overlap—but aspects may also be complementary. For example, a CPA network could promote their offers in our directory and use platform features like the electronic insertion orders or payout systems to efficiently manage certain relationships. Or, an affiliate network could refer one of their customers to Impact Radius to start managing their “offline” advertising on a performance basis.
The idea is to fuel performance advertising growth exponentially.
Lisa Riolo is an active, dedicated member of the performance advertising community and remains committed to its further growth and achievement. Prior to co-founding Impact Radius, Lisa consulted with high-growth businesses to develop online marketing programs and scale operations. Lisa’s previous experience includes serving as senior vice president of business development at Commission Junction, where she played an instrumental role in growing company revenue, and managerial roles at Peet’s Coffee & Tea and Bank of America.
Lisa holds a bachelor’s degree in psychology from Claremont McKenna College.
Read MoreDay 3 of Affiliate Summit West 2010
Tuesday January 19th
The final day of Affiliate Summit started bright and early with the Pinnacle Awards scheduled before the last day’s keynote by Brian Clark. This was a change for the conference agenda, which usually puts the Pinnacle Awards in the afternoon after other sessions. I like the change because it gets the awards out of the way, and didn’t interfere with any other sessions or independent parties planned in the evening. I seem to remember last year that some of the award winners had to jet quickly after the awards to get to a charity poker tournament, among other places.
The winners have been blogged all over, but here’s a quick recap just in case this is the only blog you read (unlikely): Affiliate of the Year – Nicholas Koscianski. Affiliate Manager of the Year – Matt McWilliams. Exceptional Merchant – eBay Partner Network. Affiliate Marketing Advocate – Angel Djambazov. Best Bloggger – Jeremy Schoemaker. Affiliate Marketing Legend – Scott Jangro.
Next up was Brian Clark’s keynote. He admitted at the beginning that it was his first keynote, so I guess he did pretty well all things considered. Of course, I have a whole post devoted to the keynote that I’ll go into later.
Once again, I intended to go into more sessions on Tuesday, but got sidetracked with all the networking possibilities. As well, I was given a demo of a new affiliate network of sorts, Impact Radius. It gives merchants and affiliates a way to also reach out and work with more traditional media partners. I had an opportunity to interview one of the founders, Lisa Riolo, about the launch of the new network, which will also be another blog post coming up soon.
I made it a point to get to Jim Kukral’s session How To Get Motivated For Success!, which I’ll of course be posting a recap for. It was a great kick in the pants to get going with projects that have been stalled for awhile. I know Eric Nagel wrote an entire post about Jim’s kick in the ass.
While in Jim’s session, I heard via Twitter that Daniel M. Clark of Geek Dads Weekly was invited to speak on the GeekCast.fm Live panel. I was bummed since I wanted to participate with that panel/group like I did at Affiliate Summit East 2009, but happy for Daniel. I went into the session for a moment, but left in favor of running back up to my room for a few things. As I understand, the session was some industry talk followed up with a lot of “how to podcast” type questions, so it looks like I personally didn’t miss much information that I didn’t already know.
The evening ended with a fail on the part of the Rio. A BlogUp mixer was planned at the VooDoo Lounge, which was official and everything, not just 100 people crashing the lounge for a mixer. Unfortunately, it was raining and since the lounge has an indoor and an outdoor area, the lounge ended up double booked with another much larger group of people. So we tried cramming into the bar at the steakhouse for awhile, overwhelming the poor bartender on duty. Finally, the Rio moved the charade down to the iBar and served complimentary champagne as a mea culpa.
I stayed for awhile, the it was on to another Las Vegas tradition – the buffet! A large group of us went to the Carnival World Buffet at the Rio, one of my favorite buffets ever. Then again, I haven’t been to many. It was good times and good food with good people – one of my favorite activities! After dinner, I went and hung out with Heather Smith & Julie Vazquez, who were still at the iBar. Had a very pleasant last night of Affiliate Summit West 2010!
Read MoreAffiliate Marketing Fanatics 17: Coming Soon – Black Friday!
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Affiliate Marketing Fanatics – A Publisher (Mike Buechele) and an Affiliate Manager (Trisha Lyn Fawver) talk about all things Affiliate Marketing. From blogging to branding, social media to search, video and more!
Well, it’s been awhile, hasn’t it? Schedules have been ca-razy lately and Mike & I just haven’t been able to get together to record. So, welcome back as stand in co-host Eric Nagel! We got back to our roots in talking strictly from the affiliate vs. affiliate manager discussion. We come in at a cool 42:50. In in this episode we discuss:
- The new Retweet function on Twitter – meh.
- Holiday affiliate contests
- Paulson Management Group’s “A Jingle for your Jangle”
- ShareASale’s Fourth Quarter Frenzy
- Increased communications from affiliate managers during the holidays
- Still more emphasis on Black Friday than Cyber Monday
- Happy Monday: The Importance of Mondays this Holiday
- Affiliates buying products through their own links
- Debate: Affiliates Buying Clickbank Products
We promise not to go this long again!
Read MoreAffiliate Marketing Fanatics 14: Eric Nagel in the House
Podcast: Play in new window | Download
Affiliate Marketing Fanatics – A Publisher (Mike Buechele) and an Affiliate Manager (Trisha Lyn Fawver) talk about all things Affiliate Marketing. From blogging to branding, social media to search, video and more!
Once again, our schedules just were not fated to correspond this week. So we enlisted the help of good ol’ Eric Nagel, the king of awesome business cards, to co-host with me. Watch out Mike – Eric may give you a run for your money! It was a good conversation, a bit more focused than some. And in Eric’s honor – no intro music! It’s a short & sweet episode coming in at 42:30. In in this episode we discuss:
- CJ Keyword Links expiring – how will this affect affiliates?
- Affiliate Day on Monday September 14th
- Twitter changed it’s Terms of Service, and strangely announced it via email.
- WordPress getting hacked last week and some discussion of upgrading WordPress, plugins, and WordPress MU.
- CJU, ShareASale ThinkTank, Affiliate Summit West, Affiliate Convention all on the West Coast – no love for East Coast!
- The phenomenon of Poken, custom logo Poken, and more business-like Poken coming soon.
Affiliate Marketing Fanatics 10: Gonna Make a Change
Podcast: Play in new window | Download
Affiliate Marketing Fanatics – A Publisher (Mike Buechele) and an Affiliate Manager (Trisha Lyn Fawver) talk about all things Affiliate Marketing. From blogging to branding, social media to search, video and more!
Unfortunately this week we had a mic failure on Mike’s part, so even though I could hear him when we were recording the podcast on Skype, when listening back he was inaudible. I tried amplifying it and leveling it and everything, but it was a lost cause. So instead, we decided I’d give you a recap on what we talked about since they were all pretty important issues. Basically, we’re taking a page from Shawn Collins’ book on podcast failures ;). So the title refers both to all the changes going on with tax rules and disclosure regarding affiliates AND to the change Mike has to make to get the recording right next week!
The recap episode is a short and sweet 26 minutes on the dot since it includes a Jackson tribute at the end.
In this show, we discussed:
- A recap of Affiliate Convention.
- Amazon dropped North Carolina affiliates and sent a warning letter to Rhode Island affiliates. Darren Rowse wrote about it on Problogger.
- The FTC is tightening it’s rules regarding disclosure, but it’s still ambiguous enough to leave affiliates questioning what this means for them. Daniel M. Clark wrote an article on the FTC disclosure issue, as well as Brian Clark of Copyblogger’s wrote about how to turn disclosure into a selling point.
- Twitter servers took a hit yesterday when the news about Michael Jackson’s sudden death broke. Are they ready to be a major search engine?
- Rumors swirled about other celebrity deaths – this doesn’t make Twitter look like a legitimate resource in the eyes of skeptics.
- Finally, Rest in Peace to Farrah Fawcett and Michael Jackson, who both passed away yesterday. We pay tribute to MJ and pontificated on whether or not we’d see affiliates attempting to capitalize on these events. I see just now that Shawn Collins is thinking about this topic as well on his blog.
Affiliate Marketing Fanatics 8: Twitter Obsession and Some Real Tools
Podcast: Play in new window | Download
Affiliate Marketing Fanatics – A Publisher (Mike Buechele) and an Affiliate Manager (Trisha Lyn Fawver) talk about all things Affiliate Marketing. From blogging to branding, social media to search, video and more!
Another two weeks has passed and we’re back. We started with a good sized agenda and elaborated into areas we didn’t expect. Despite trying to keep it short since Mike’s not feeling well, we still ran a hearty 45 minutes. Remember to drink your fluids, kids! In in this episode we discuss:
- Twitter Job Search?
- Twitter TV Show?! Twitter says not so fast.
- Blink 182 Tweet Deck
- Whatever happened to WeFollow?
- Server issues Mike’s having with GoDaddy Shared Server Hosting. Might try Host Gator, BlueHost, HostMonster, JustHost. Not ready for dedicated servers like Rackspace.
- Update on DataFeedR data feed plug-in Mike’s using
- Blogger LinkUp Update
