Tips & Tricks for Affiliate Summit
I believe I mentioned before, I’m participating once again in the Affiliate Summit Mentor program. I sent these same tips and tricks to the person I’m mentoring, and since people are starting to filter into town today for the show, I’ve decided to share these last minute tips with everyone!
Now, some are just general conference/trade show things that a first timer might not really be aware of. Some are probably common sense, but hey, they’re there for good measure. So take my advice here, don’t take my advice, it’s up to you. But some of this might help!
If all goes well and my flight is on time I should be in the air soon, so I hope to see you in Las Vegas! If you want to meet up with me at any point, send me a Direct Message on Twitter – I’ll have the SMS updates turned on so it’ll be as good as texting me 🙂
General Conference Tips
- Business Cards – Bring plenty! I can’t stress this enough. It’s the best way for people to remember to contact you when they get back to “the real world” of work after the conference. Also, if you’re the type of person that likes to enter booth drawings for prizes, most want you to drop off a business card to enter.
- Added Personalization of Business Cards – For an important contact that you definitely want to get back to you, write something distinctive on the back of the card when you give it to them. It could be your cell phone number or some other bit of contact information that’s not already on the card, or just a note about who you are, like “Met at lunch on Tuesday”. That will give the person a reminder when they get back that they actually wanted to later connect with you.
- Comfort – wear comfortable clothes and shoes that won’t slow you down or make sitting around in sessions unbearable. As well, it’ll help to fully assess the conference bag and its contents to know if they’re suitably comfortable for you. For example, despite being provided a notepad in the bag, I don’t usually use it. I prefer to use a Composition Book to take notes – not only because the cover is thick and it’s easier to write in when there’s no surface to write on, but also I keep my notes when I get back, so it’s easier to keep them in the same notebook than loose all over. Be aware of these kinds of personal preferences.
- Literature – don’t be afraid to grab literature from booths & meet market tables. What I do is take it up to my room and unload at the end of each day. Then I can fully read more into stuff and decide what I’ll be taking back with me. I also find that taking stuff back with me does help me remember who I wanted to do more research into working with, more than a business card necessarily.
- Leave Luggage Space – it’s Vegas, and there will be booth people wanting to give you knick-knacks and t-shirts and you may just want to bring home souvenirs, so remember to leave space in your bags for any literature, paperwork, goodies, souvenirs, etc. that you may be bringing home with you. Buying another bag for that stuff to bring home isn’t fun (trust me, I’ve been there).
Affiliate Summit Specific Tips
- Conference Bag – you’ll be provided with a bag when you register. Mostly it’ll have literature inserts that businesses have paid to have included. I recommend going through the literature immediately and removing anything you know you have absolutely no interest in. Added papers will just bog you down when you’re walking around. The bag usually also contains a pad of paper someone has sponsored and a pen, amongst other random goodies.
- Registration – Register earlier, that way you have time before anything important starts to get rid of the excess in your bag & get comfortable to embark on more important stuff. If you go to the conference area just to register before any intentions of going to the Meet Market or sessions, that will give you time to examine the bag itself, pen, notebook, goodies, etc. to see if you’ll need to grab your own supplies to be comfortable and effectively meet your conference goals.
- Meet Market – GO! I admit, my first Affiliate Summit I didn’t go because the description made it sound like it was a row of merchants sitting around waiting for affiliates to approach them in a creepy way. But it’s a huge networking opportunity. There’s drinks, wandering, and yes, you can have some good conversations with industry colleagues. There are often companies that just get a Meet Market table (they’re less expensive) and won’t have a booth during the exhibit hall, so take the opportunity to talk with anyone you’re interested in doing business with – that may be your only opportunity.
- Water – I don’t know if hotels and conference centers do this for everyone or if the organizers have to request it, but there’s almost always pitchers of cold water and glasses in all the session rooms or just outside. Carrying around a bottle never hurts either if that’s more your style.
- Timeliness – being on time to sessions will greatly help your comfort level and learning. I usually try to get there at least a couple minutes early. That gives me time to find a good seat, get a drink of water, and get settled before the panel actually starts. That way I’m not interrupting anything by trying to get comfortable or by walking in late.
- Meals – if you have a full conference pass, they provide a continental breakfast & light lunch (usually sandwiches, soup, burgers, that kind of thing). It’s nothing gourmet but it’s a good chance to talk to some people casually, approach speakers you want to follow up with, things like that. And you’ve already paid for it with your conference registration, so you might as well take advantage of it, that’s my theory.
- Business Meetings – you may have already scheduled some. Don’t schedule too many though – you want ample time to explore the exhibit hall and attend panels and sessions. Also – I made this mistake at the last Summit held at the Rio – make arrangements to meet your appointments near to the conference area. The conference center of the Rio is at the back of the hotel, so if you’ve made arrangements to meet in the lobby or closer to the casino area, it might be incredibly out of your way to go all the way out there to meet the person. Besides, you’ll have a more professional meeting anywhere in the back near the conference center than you would out by the casino floor anyway.
- Agenda – take a few minutes now to check out the agenda for the show online. It’ll save you time now to decide on some of the sessions/events you definitely want to attend than to have to make those decisions on the fly. However, being flexible isn’t a bad thing – sometimes you hear things from other attendees that you can’t know by reading the description on paper.
- Session/Event Recommendations – these are a couple of sessions that are geared more towards affiliates than merchants. You might want to check out:
- The Black Ink Session, Sunday 1:30p – 2:30p Classroom C (Miranda 5-6). Jeremy Palmer is a great guy and successful affiliate and really takes a basic “this is how you do it” approach.
- Ethical Issues in Affiliate Marketing, Sunday 3-4pm Classroom D (Miranda 7-8). There was a session just like this with almost the same lineup of panelists in Boston, and it didn’t turn out that great, to put it politely. I’m really hoping that they took the feedback given then and will put out a more productive and well run panel this time.
- Mentor Program Meet Up, Sunday 6:30-7:30pm Brasilia 1-3. You’re probably already planning on attending this, but it’ll be a great mixer and balance amongst new attendees and old hat attendees, so the networking will be great.
- Opening Remarks & Keynote, Monday 9:45am-10:45am, General Session Room Brasilia 1-7. For one, the keynote will set the tone and you’ll be sorry if you miss it. For two, Gary Vaynerchuk is the keynote and he’s a fantastic speaker!
- Advanced Optimization for Landing Pages, Monday 2-3pm Classroom C. I’ve heard Olivier Chaine & Lisa Crossley Hunter speak before and they definitely know what they’re talking about, so with just them the session should be good. I’ve never heard Trevor Claiborne speak and I’ve spoken to Beth Kirsch before but never seen her on a panel so I can’t vouch for them.
Las Vegas Tips
- If you’re staying at the Rio All-Suite Hotel & Casino, take a cab from the airport. The shuttles, while less expensive, take at least an hour to get from the airport to the Rio since it’s off the strip, so usually it’s the last stop before they return to the airport. If you’ve been traveling all day, you’ll thank yourself for saving the hassle.
- Chapstick is your friend! If you’re not used to a relatively dry climate like Las Vegas, be sure to carry around some good chapstick or lip balm. Even if you don’t leave the hotel at all to expose yourself to the elements, the recycled air & smoke in the casino area can be a lot to take with repeteitive exposure.
- There’s a café down the hall on the way to the conference area of the Rio called the Sao Paulo Café – avoid it! Terrible service, mediocre food.
- There’s also a Starbucks next to that cafe, so if you need your morning latte fix, it’ll be there, but the lines may be long so plan ahead.
- The conference center is in the very back of the hotel, so from the guest elevators and gaming area, it’s a 15 minute walk if you’re taking your time, 5-10 if you’re booking it. Remember that when planning out your arrival times and any other events during the day.
- The Carnival World Buffet is really good; I highly recommend trying it at least once while you’re there. Don’t let the $27 price tag scare you – it’s worth it.
- The All-American Bar & Grill is a good option for a decent burger or fries at any hour.
Affsum Session: Copywriting Clinic
Yes, that’s right. It’s been MONTHS since Affiliate Summit East 2008, and we’re less than a month away from Affiliate Summit West 2009. And I’m just now getting around to giving you the skinny and my notes on this incredibly helpful session. Why now? Now there’s video:
The panel consisted of:
- Lisa Riolo, Founder, Hammock Ventures (Moderator)
- Adam Gilad, CEO, Gilad Creative Media, Inc.
- Scott Polk, CEO, Purplestream Marketing
- Anik Singal, CEO, Affiliate Classroom Inc.
As I mentioned, this was a fantastic panel. In fact, I might consider this hands down the best panel I’ve attended at any trade show. It was FULL of useful information. Watch the video for yourself (ignore my head in the front row :D) or check out my notes!
Bullet Point Review!
- Copy writing is salesmanship in writing (Anik).
- Headlines are huige – your copy can suck if your headline kicks butt, but the other way around doesn’t work (Anik).
- Simple video dresses up your content (Anik).
- Making an ugly order button actually helps because it stands out – believe it or not, conversions go through the roof (Anik).
- Think of headlines as plot points (Adam).
- Act I is the Familiar World. Turn pain into calling. If you can articulate their pain better than they can – it will bring trust & bring them to the calling (Adam).
- Act 2 is the Road of Trials. Meet new allies and villains – in copy writing allies can be testimonials, villains are negative – brings you to the death of the protagonist (Adam).
- Act 3 is the Resolution. Give them to sword to slay the dragon – the order information and a promise of how great it will be when they get there (Adam).
- Write for your reader (Scott).
- Optimize against the competition (Scott).
- 350-450 words is a good start (Scott).
- Use main keywords you’re optimizing for in the 1st sentence, twice in the first 200 words (Scott).
- Editorial content is what powers the web (Scott).
- People have difficulty getting started, but the key is tight copy.
- Use of active verbs – creates motion & engages users.
- Try to evoke senses when selling -> smell/scent works well. They’re related to positive emotions.
- Listen & read things around you – it will inspire you to get started.
- Process of writing and process of editing are two very different processes.
- Take 12 hours in between the creative of writing and the technical of editing as a buffer period.
- Build momentum – make them want to turn the page (Adam).
- Take note of evocative words.
- There are good books that are just lists of words.
Points brought up during the Q&A
- Adjectives are your enemy.
- Reading out loud helps develop the rhythm of language.
- How does attention span factor in?
- -> The story should be compelling enough and people are drawn in.
- -> The sub-headlines should tell the story.
- Never assume people have read the page before or after on a website – have good site navigation too.
- Tone – more professional robot or real person writing?
- -> That personal aspect is what draws people in.
- -> Talk to them in your voice.
- -> Consistency of voice is important.
- Humorous content is vital.
- What can brands with stuffier businesses do to liven up without adding personality?
- -> If you can’t do it within the funnel, ask affiliates to try stuff or do stuff elsewhere on the site.
- Any tools to check what you’ve written to improve it’s SEO?
- -> SEO Toolkit – keyword density analyzer
- -> Make title tag for search engines
- Have depth – don’t be too dumbed down.
- Supporting information is good, but don’t clutter the conversion funnel.
- It’s difficult to speak in absolutes and don’t disrupt the process.
- Multi-variant testing with copy gives you a realistic picture of what’s going on.
- Pop your sentences into Google to see how many others use those same phrases.
- Copyscape can analyze your content to see how unique it is.
I easily took the most notes of the conference at this session. Great tips all around, and I espeically loved hearing Adam relate copy writing to screen writing – my major in college was Theatre Arts, emphasizing on dramatic writing, so that was a nice way to bring together my visions of what I was going to do for a career and the reality of what I am doing for a career. Very awesome and I hope to see similar clinics like this offered at future shows!
Read MoreNeed Inspiration?
Then listen to this…
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If you didn’t have the privilege of being at Affiliate Summit East earlier this month and need a kick in the pants to get you moving, this is a must listen. Cory Booker, Mayor of Newark, NJ, gave a riveting and inspiring keynote address at the summit. Tears welled up, and people were moved to reach the highest they could – then reach 3 inches farther.
Mayor Booker has a real penchant for the uplifting, and while the speach was not directly related to marketing it did touch on some sales and marketing themes and was generically motivating to anyone. So whatever industry you’re in, this is a great listen. My summary doesn’t give justice to the actual recording, so please give it a listen!
Read MoreAffsum Session: Performance Marketing Association Q&A
Well, I think many people attending this session were expecting the topic to be heated, but l’m not sure they were expecting some of the venom that seemed to be in the room. Speaking for myself, I certainly didn’t. Originally there was only supposed to be one panelist fielding questions, but since 4 out of 5 working group leaders were in attendance, they were also recruited to speak. So ultimately the panel consisted of:
- Rebecca Madigan, Performance Marketing Association
- Sam Harrelson, Publisher, Cost Per News
- Brook Schaaf, Schaaf Consulting
- Brad Waller, VP Business Development, AdJungle.com
- Peter Bordes, CEO, MediaTrust
Guns were slinging! Unfortunately there’s not many bullet points to be had, but here you go.
Bullet Point Review!
- PMA is in germination phase – not a real entity yet.
- Why start now?
- Misinformation & lack of representation.
- Legislation.
- Lack of transparency.
- Maturity of industry.
- Formation process still underway.
- Interviewed over 60 industry leaders, Formation Advisory Board voted in by 100 peers.
- Working groups of 45 volunteers.
- Working groups make recommendations on formation.
- FAB 11 ratifies formation proposals (click here to see members).
- The working group committees are Scope/Objectives (headed by Sam Harrelson), Governance (Brook Schaaf), Fundraising (Peter Bordes), Membership (Durk Price), and Operations (Brad Waller).
Points (or other observations in this case) brought up during the Q&A
- Right off the bat the questions were hostile. There’s animosity about the PMA using the NY Tax situation as a launching point for formation despite the fact that they can’t do anything to help.
- Essentially there’s nothing the PMA can do since they’re NOT a fully formed organization, no matter how much they want to help.
- Rebecca acted as moderator and moved the conversation on after almost 20 minutes of hostile banter.
- The PMA blog as been quiet because the people in working groups have had their heads down working on things without much to report at this point.
- The term “Performance” has been used over “affiliate” because it is more inclusive of the larger base of members within the industry. Inclusive of a lot more relationships than just the affiliate – merchant relation.
- The PMA has a very similar model as a chamber of commerce but the scope is still being set up. They are looking at the chamber model in forming things. Mostly they want to improve visibility & credibility.
- Rebecca was questioned as to why she didn’t attend the meetings in Albany that the NY affiliates had since she’s actually the only paid member. It was decided that there was no reason because it would have been redundant and she can’t represent an organization that isn’t formed and doesn’t officially exist.
- They were asked why they divorced themselves from ABestWeb after the controversy, to which they responded that they didn’t divorce from it BUT once a particular few threads got ugly and became increasingly unprofessional they just stopped participating in those threads.
- There’s no conspiracy regarding Rebecca’s involvement – Anik Singal of Affiliate Classroom generously donated her salary for a year and she’s just being paid to “corral cats” and help form the organization. Her comment was that if she weren’t paid for this she’d have bailed long ago based on the assumptions about her involvement and what she’s had to deal with.
- An affiliate asked how they can be assured that the PMA won’t be overtaken by large company sponsorhips and forget the little affiliate? The affiliate industry is it’s own little ecosystem and the heart of it is the average affiliate. They’ve been very hypersensitive to the issue to ensure that affiliates are included.
It seems that there’s lots of confusion about the organization – or lack thereof – and hopefully the Q&A has taken things in the right direction. Perhaps Q&A wasn’t the right moniker. Maybe Suggestion Session or Feedback Forum might have worked better. It was disappointing to see one of the most vocal critics of the PMA – ABestWeb founder Haiko de Poel Jr – leave the session half way through in apparently disgust. I hope that future discussions going forward will be a bit more productive than the session in Boston.
Read MoreCribbed Content for August 15th
it’s been a crazy week, but a lot has been going on in the business world (not to mention my world lol)
- CVS Pharmacy bought small California chain Longs Drugs this week for $2.9 billion. Growing up with Longs, I’ll miss seeing the name around but they’re not one of the better stores so I don’t see it as a loss.
- AOL jumped into life streaming with their acquisition of Social Thing this week as well. I’ve never used Social Thing much, but I definitely won’t use it if it just gets pulled into their system.
- Affiliate Summit East 2008 in Boston wrapped up – I’m slowly getting all of my coverage posted. The next time I go to the show I hope to have a better laptop with a better battery and better wireless card so I can blog from the sessions instead of taking notes and blogging later. So much for live & current coverage!
That’s really about it this week since I wasn’t paying a whole lot of attention to antyhing outside of the summit. I did pick up some good tools, so the Free Toolsday column should be back soon!
Read More
