Back from Affiliate Summit West 2010
I have returned from another successful trip to an Affiliate Summit, this time the conference was Affiliate Summit West 2010. It was an interesting trip, considering the new direction my career is now taking.
So here’s the scoop – at the end of the month, I’ll no longer be working as an outsourced program manager with Paulson Management Group. They are bringing all work in-house to their Boulder, CO office. – which means that I’d have to move from California to continue to work with them. Instead, I’m going to be transitioning over the next two weeks to work in client support and sales for ForMeToCoupon.com, an automated coupon feed service for affiliates. I’m excited for the transition, into yet another aspect of affiliate marketing.
So at this Affiliate Summit, I did double duty. I both represented Paulson Management Group and the client whose program I still manage, and represented ForMeToCoupon.com in their booth as well during the expo hall hours. It was very interesting, but worked out better than I’d imagined. Amy with Affiliate Summit was awesome enough to print me out a second version of my name tag badge that had the FMTC company name on it so I wouldn’t confuse anyone (more than I might already have confused people). So, enough about my new role, which I am very excited about and have already started working on.
I didn’t go to as many sessions as I normally like to at a conference, what with the meetings I had and the time I put in standing at the FMTC booth. Those recaps will come soon. Until then, some brief recaps of my days at Affiliate Summit West 2010 are soon to come! I don’t want to write the longest post in the history of TrishaLyn.com, so I’ll break them up. You can see them later!
Read MoreDo You Poken?
Poken seems to have taken over the techie space as the next big thing in conferences and networking. Don’t know what a Poken is? Well, it’s basically a USB drive with a cartoon character for a cover. The drive has software installed on it that automatically connects to the Poken website when you plug it in. It also has a sensor on the hand that flashes when you “high 4” with another poken, effectively exchanging virtual contact information.
I first learned of this product at Affiliate Summit East 2009, thanks to Peter Shankman mentioning them in his keynote. It seemed like everyone wanted a Poken after that – and many people bought some from Peter before the conference was over. Peter has obviously identified these cute little virtual business cards as a significant advance in sharing contact information, a “game-changer”, even.
But are Poken really the wave of the future?
It depends who you are. If you travel and network a lot, they could be incredibly useful as they pick up popularity and more people are available for you to “high 4” with. Shelly Good-Cook says of the device, “I bought one a couple months and other than my twin sister, for whom I also bought one, I haven’t found anyone to “high five” mine with. I took it to a networking event I attended in Arlington, VA recently where most of the attendees were young, hip and computer savvy, but none of them had heard of it yet. I even met a reporter who covered that beat and it was new to her, so I gave her the scoop on it, hoping she covers it. They may have won a Tech Crunch Award in Europe, but they still have work to do in the U.S. before they get wide spread adoption. For me, this is like the early days of the fax machine. I have one but there isn’t much value in it until a lot more people get one. Most of the people I talked to about it at the networking event thought it was a great idea, although some of the men were less than thrilled with the limited design options. Most thought $20 was reasonable for the functionality although a few balked at the price point, stating it was much too high.”
Poken has responded to the cartoon complaints and come out with a more professional looking Poken, the Poken Pulse, that looks much closer to a traditional USB drive and boasts 2GB of space and traditional USB drive functionality in addition to the Poken networking features. At a higher price point, I actually expect more professionals will go with it over the cartoonish regular Poken as it does have that added functionality. Most of the feedback I get about Poken are from my contacts in the affiliate marketing community, and I wonder now that there have been a couple more conferences if they’ve gotten more use. Elizabeth Hannan said of her Poken, “I have had a experience with Poken at SXSW 09 where I was first introduced to Poken. It was incredibly helpful and made awkward introductions into easy conversations.”. I can definitely see how that is beneficial for those of us that are friendly but not incredibly extroverted.
Whether or not these are the wave of the future, time will tell. The buzz has seemed to died down in the last few months, but they’re not being tossed aside with that m100 Palm Pilot just yet. Do you Poken? Share your story!
Read MoreSend Trisha Lyn to Blog World Expo 09!
Have you been to Blog World Expo before? I went last year and I can’t tell you how invaluable it was to me as a blogger to go. There were a ton of great sessions geared for those of us who call a blog home. It was a terrific learning experience!
That said, I want to go again! Unfortunately last year I went on the good grace of using prize money from a contest to pay for the $395 for the Weekend Pass level of registration. Comparatively yes, I’m doing better than some considering the state of the economy, however I still don’t quite have the dough to make the $400 registration + $120 for a hotel + $150 for a flight = $670 is outside my price range!
So, that’s where I ask for your help. I’m looking for a sponsor to swing the registration fee and any part of my travel they have it in their wallet to cover. Or, if you’re going to BWE, willing to share a hotel room for Thursday & Friday night, and I deem you a good person, I’ll totally split a hotel room with you!
So, here’s what a sponsor will get for sending me to Blog World Expo 2009!
- My undying love (link & otherwise) & affection
- A glowing blog post about your kindness in sponsoring me
- I’ll wear a t-shirt with your logo both days of the conference (Friday & Saturday)
- I will send you all my notes before posting them on my blog
- A ton of photos of me with high profile bloggers and affiliate industry insiders wearing YOUR logo
- Tell me what else you might want in exchange – I’m flexible!
I hope to find a sponsor before September 14th when the prices go up. Please contact me through my contact page if you or someone you know is interested in sending this poor blogger to the best blogger and new media conference in years.
Read MoreASE09: Monday Chris Brogan Keynote (Trisha’s Take)
Despite more and more sessions being on Sunday of the conference, I think most people still consider the official start of the show to be the Monday keynote. This year the event added a second keynote on Tuesday, which Dominic and I have already posted our thoughts on. It’s just taken me awhile to formulate my thoughts for the Monday keynote! The keynote address was given by:
- Chris Brogan, President, New Marketing Labs (Twitter @chrisbrogan)
- Julien Smith, co-author of Trust Agents (Twitter @julien)
Chris actually teamed up with his co-author of Trust Agents, Julien Smith. I’ve heard a lot about Julien through Chris’ blog and twitter, and it was nice to put a face to a name and hear him talk as well. Overall I really liked the message that Chris and Julie gave out: remember social currency can get you farther than monetary currency sometimes. Chris asked that the audience resist the urge to tweet the keynote as they talked as a social experiment. I don’t know how it worked out, but I think most people were true to the experiment and did not tweet through it!
Bullet Point Review!
- To be a trust agent:
- make your own game – standing out
- one of us – belonging
- Archimedes effect – leverage
- agent zero – developing access
- human artist – developing understanding
- building an army – developing mass
- You’re competing with literally everything else in the world for attention.
- There are three levels of attention:
- Awareness
- Reputation
- Trust
- In a lot of ways, network marketing is cold calling.
- Trust equations:
- Trust = Social Capital
- Social Capital + Web = Links
- Social Capital + Web =Traffic
- Social Capital + Web =Social Proof
- Social Capital + Web =A big f’n network
- Understand there are other currencies than cash – that’s the secret of the game.
- Make Your Own Game
- Find your value differentiation.
- Create a new word for yourself.
- Learn the systems – attuned/distorted.
- One of Us
- Find the agent zero.
- Seek frictionless distribution.
- Be everywhere and create/maintain bonds.
- All knowledge is vocabulary.
- Insider language is huge.
- Archimedes’ Effect
- Be the priest, build the church.
- Be the relationship before the sale.
- You live or die by your database.
- Be part of everyone’s 150
- Human Artist
- Connect people constantly.
- Share instead of hoard.
- Practice simple touch points of loyalty.
- Self aware vs. Self involved.
- Build an Army
- Give your ideas handles.
- Teach them to fish.
- Bring your own dial tone.
- Be the elbow of every deal.
- Be human at a distance.
- Sometimes people on top forget they’re normal people too.
All in all I think more companies need to remember that there’s a human element to business. Sometimes karma is the best reason to do things. Here’s the presentation:
ASE09 Session: Keeping Your Affiliate Program Clean
Guest Post by Dominic Fawver.
Session Description: Learn advanced approaches to running a clean affiliate program. A review of the systems, processes, tools and techniques used by leading affiliate programs to keep their programs clean. The panel consisted of:
- David Naffziger, CEO, BrandVerity (Moderator)
- Jamie Birch, Owner, JEBCommerce (Twitter @JamieEBirch)
- Graham MacRobie, President & CEO, Alias Encore (Twitter @grahammacrobie)
- Joshua Sloan, CEO, Sloan Tech (Twitter @sloanzone)
This session contained a lot of useful information targeted mostly to companies with an affiliate program and also outsource program managers. Some of the information was useful for affiliates, especially the need for a good relationship between affiliates and affiliate managers. The session consisted of short presentations by David Naffziger and by Graham MacRobie and then the floor was opened up for questions.
The presentations gave a brief overview of some of the common forms of abuse affiliate programs need to avoid. These include PPC violations, Cookie Stuffing, Legitimate link replacement, transaction lead fraud, and Brand Squatting. Some of the ways given to combat abuse were to know how your partners work – know how traffic is normally sent, who else they work with, is their plan consistent with their performance, and is their traffic pattern different from the normal. Examples of various software was give, a couple from Brand Verity and also free alternatives.
The question and answer portion gave several very good tips. One of the first was that no program should auto-approve, that affiliates each be inspected to make sure that they are who they say they are. Another was to go over the terms and conditions listed for the program at least once a year; it is better to have over strict rules and regs. that are lightly enforced rather than not enough. This will help in the long run because if abuse is found it can then be removed. Less than desirable affiliates are likely to group in the smaller networks as they are less likely to be discovered. More abuse is likely in a new affiliate program. Having the highest payout can make you a target on account of greed. Many of these comments can be used both by affiliate managers and also act as warnings to affiliates as to the relationship they should have with their manager.
Read MoreASE09 Meet Market Observations
Guest Post by Dominic Fawver.
During Affiliate Summit I visited both the Meet Market and the exposition hall to see the booths. I was impressed at how good some of the booths and tables were, and also at how bad some were. If I could recognize they were bad as a first time attendee, they must have stood out to veterans. Here are some general comments based upon my experiences.
- Have a banner behind the table, giving your name and hopefully an idea of what you are (network, merchant, etc.)
- Have a give away: this is something that will make people remember you later. It is even better if it ties in with your company name, slogan, or something of that nature. It never hurts to be unique.
- Have people at the booth (I would have assumed that was obvious).
- Be friendly (again, obvious).
- Don’t have several people working the crowd and handing out stuff (I got asked if I wanted Perfect English at least 10 times) and no one at the table.
- If you have a giveaway or are doing a contest make sure to enter people that come up in it. If there is a scanner make sure that all of the people working the booth know how to use it.
- Make sure that you are not crowding into the booth next to you.
- If your giveaway is beer make sure there is plenty of room for people (very good attention getter in my opinion, but a zoo if not handled right).
I would have thought most of these would be completely obvious, but I saw multiple examples of each. Companies are paying for these tables, so the focus should be optimizing the experience to bring in business, not turn it away. I was really impressed with adCanadian and how every little detail of their table tied into company branding – their banner, the sticker, the giveaway, their jersey – and they were really nice guys to boot (eh!). They created a positive, lasting impression, which is what you should be doing when representing the company at any conference or industry event. Keep these tips in mind when planning your own Meet Market table or booth for future conferences!
Read More
