Day 1 of Affiliate Summit West 2010
Sunday January 17th
I’d arrived in Las Vegas Saturday afternoon, so I was all ready to get busy Sunday morning. My morning meeting had been rescheduled, so first on my agenda was meeting with a client of PMG. We had a good meeting, discussing Valentine’s Day promotions and going forward & my departure. It went well, though the food was a bit lacking. It was our fault though for getting a late start & needing to run to the Sports Deli instead of sitting down at the All American Bar & Grill as we’d sort of planned. Afterward I went over to the Meet Market, which was OUT. OF. CONTROL!
The Meet Market could not be contained to just one room! There was a smaller room first, which I thought was the whole thing until I didn’t see a few companies that I knew had tables (namely PMG). So I got in & out of there as fast as I could and found the other portion of the Meet Market, which was in a larger area adjacent to where the expo hall would be the next day, and it was not as stuffy, but still a mad house. I wandered to see what was there, but still had to high tail it out of there after talking to some people.
Next up was a session, which you’ll see a recap & notes for soon. After the session I went in search of the bloggers lounge, which was way out in the boonies. Lori Herren was awesome enough to go get Heather Smith and I cool buttons from the Facebook table. I hung out in there for awhile to mooch off the internet capabilities to upload photos I’d taken at the session before. I had every intention to purchase the internet access in my hotel room, but it wasn’t working and I did not have the patience for tech support. So I ended up staying downstairs until Lori had the inspired idea to go get dinner from the local In-N-Out Burger.
We got back and pretty much went straight into the ShareASale Under the Stars Party. It was awesome, as usual, with a terrific spread of pizza, bread & cheese plates, ice cream sundaes, cupcakes, a chocolate fountain, and of course, open bar! They had a plethora of things to do, from Wii Sports games, stand up arcade games, darts, fun gambling (no money involved), the photo booth, a DJ, dance floor, Karaoke, and the most awesome of all – a JUMP HOUSE! I was not adventurous enough to get into that bad boy, though I really, really wanted to! At one point, the spire knocked into the chandelier in the ballroom and knocked some panels off – party foul!
I had a good time with the chocolate fountain in particular & shaking my booty on the dance floor when they were giving away feather boas. I wasn’t even drunk! But who can resist a feather boa? I attempted to stay sitting for most of the party because I knew that the Strike Out Breast Cancer charity event was coming up afterward. I’m already a bad enough bowler, so I needed to conserve energy! Maybe I should have partook in the Wii Bowling to gain some confidence!
On to the bowling – it was fun despite my atrocious score of just 39. It began at midnight and was hosted by GTO Management, BowlingShirt.com, Things From Another World, and Affiliate Marketers Give Back as a fundraiser for the National Breast Cancer Foundation. We got awesome pink and black bowling shirts with the logo of the event on them, and had a great time. There were over 100 people there easily by my estimates, which is quite a feat for an event that started at midnight! It was good times, and I dragged myself back to the Rio and straight into bed to get ready for day 2!
Read MoreBack from Affiliate Summit West 2010
I have returned from another successful trip to an Affiliate Summit, this time the conference was Affiliate Summit West 2010. It was an interesting trip, considering the new direction my career is now taking.
So here’s the scoop – at the end of the month, I’ll no longer be working as an outsourced program manager with Paulson Management Group. They are bringing all work in-house to their Boulder, CO office. – which means that I’d have to move from California to continue to work with them. Instead, I’m going to be transitioning over the next two weeks to work in client support and sales for ForMeToCoupon.com, an automated coupon feed service for affiliates. I’m excited for the transition, into yet another aspect of affiliate marketing.
So at this Affiliate Summit, I did double duty. I both represented Paulson Management Group and the client whose program I still manage, and represented ForMeToCoupon.com in their booth as well during the expo hall hours. It was very interesting, but worked out better than I’d imagined. Amy with Affiliate Summit was awesome enough to print me out a second version of my name tag badge that had the FMTC company name on it so I wouldn’t confuse anyone (more than I might already have confused people). So, enough about my new role, which I am very excited about and have already started working on.
I didn’t go to as many sessions as I normally like to at a conference, what with the meetings I had and the time I put in standing at the FMTC booth. Those recaps will come soon. Until then, some brief recaps of my days at Affiliate Summit West 2010 are soon to come! I don’t want to write the longest post in the history of TrishaLyn.com, so I’ll break them up. You can see them later!
Read MoreASE09: Monday Chris Brogan Keynote (Trisha’s Take)
Despite more and more sessions being on Sunday of the conference, I think most people still consider the official start of the show to be the Monday keynote. This year the event added a second keynote on Tuesday, which Dominic and I have already posted our thoughts on. It’s just taken me awhile to formulate my thoughts for the Monday keynote! The keynote address was given by:
- Chris Brogan, President, New Marketing Labs (Twitter @chrisbrogan)
- Julien Smith, co-author of Trust Agents (Twitter @julien)
Chris actually teamed up with his co-author of Trust Agents, Julien Smith. I’ve heard a lot about Julien through Chris’ blog and twitter, and it was nice to put a face to a name and hear him talk as well. Overall I really liked the message that Chris and Julie gave out: remember social currency can get you farther than monetary currency sometimes. Chris asked that the audience resist the urge to tweet the keynote as they talked as a social experiment. I don’t know how it worked out, but I think most people were true to the experiment and did not tweet through it!
Bullet Point Review!
- To be a trust agent:
- make your own game – standing out
- one of us – belonging
- Archimedes effect – leverage
- agent zero – developing access
- human artist – developing understanding
- building an army – developing mass
- You’re competing with literally everything else in the world for attention.
- There are three levels of attention:
- Awareness
- Reputation
- Trust
- In a lot of ways, network marketing is cold calling.
- Trust equations:
- Trust = Social Capital
- Social Capital + Web = Links
- Social Capital + Web =Traffic
- Social Capital + Web =Social Proof
- Social Capital + Web =A big f’n network
- Understand there are other currencies than cash – that’s the secret of the game.
- Make Your Own Game
- Find your value differentiation.
- Create a new word for yourself.
- Learn the systems – attuned/distorted.
- One of Us
- Find the agent zero.
- Seek frictionless distribution.
- Be everywhere and create/maintain bonds.
- All knowledge is vocabulary.
- Insider language is huge.
- Archimedes’ Effect
- Be the priest, build the church.
- Be the relationship before the sale.
- You live or die by your database.
- Be part of everyone’s 150
- Human Artist
- Connect people constantly.
- Share instead of hoard.
- Practice simple touch points of loyalty.
- Self aware vs. Self involved.
- Build an Army
- Give your ideas handles.
- Teach them to fish.
- Bring your own dial tone.
- Be the elbow of every deal.
- Be human at a distance.
- Sometimes people on top forget they’re normal people too.
All in all I think more companies need to remember that there’s a human element to business. Sometimes karma is the best reason to do things. Here’s the presentation:
Affiliate Marketing Fanatics 13: The Last Temptation of Affiliate Summit
Podcast: Play in new window | Download
Affiliate Marketing Fanatics – A Publisher (Mike Buechele) and an Affiliate Manager (Trisha Lyn Fawver) talk about all things Affiliate Marketing. From blogging to branding, social media to search, video and more!
Seriously, I should steal Mike’s login on GeekCast.fm & change it to my name since I’m always doing the post production on AMF! Which is my fault that it’s late – we recorded this on Friday and between actual work and finalizing some big weekend plans involving my high school reunion, I didn’t get this edited until early this morning. We’re probably the last people on Earth to post our recaps of Affiliate Summit East 2009 in New York City, but here it is. We’re kind of all over the place this episode, so here’s some of the things I remember talking about. This ramblin’ man of a podcast clocks in at about 54 minutes.
- The parties of Affiliate Summit and Mike’s inability to be in two places at one time.
- The conference facilities.
- Our positive and negative takes on some of the sessions we attended.
- A (now late) birthday shout out to former (?) affiliate marketing dude Sam Harrelson.
- A shout out to Elite Profits and Ian Fernando for giving attendees of their dinner party bottles of Dom Perignon 2000.
ASE09 Session: Keeping Your Affiliate Program Clean
Guest Post by Dominic Fawver.
Session Description: Learn advanced approaches to running a clean affiliate program. A review of the systems, processes, tools and techniques used by leading affiliate programs to keep their programs clean. The panel consisted of:
- David Naffziger, CEO, BrandVerity (Moderator)
- Jamie Birch, Owner, JEBCommerce (Twitter @JamieEBirch)
- Graham MacRobie, President & CEO, Alias Encore (Twitter @grahammacrobie)
- Joshua Sloan, CEO, Sloan Tech (Twitter @sloanzone)
This session contained a lot of useful information targeted mostly to companies with an affiliate program and also outsource program managers. Some of the information was useful for affiliates, especially the need for a good relationship between affiliates and affiliate managers. The session consisted of short presentations by David Naffziger and by Graham MacRobie and then the floor was opened up for questions.
The presentations gave a brief overview of some of the common forms of abuse affiliate programs need to avoid. These include PPC violations, Cookie Stuffing, Legitimate link replacement, transaction lead fraud, and Brand Squatting. Some of the ways given to combat abuse were to know how your partners work – know how traffic is normally sent, who else they work with, is their plan consistent with their performance, and is their traffic pattern different from the normal. Examples of various software was give, a couple from Brand Verity and also free alternatives.
The question and answer portion gave several very good tips. One of the first was that no program should auto-approve, that affiliates each be inspected to make sure that they are who they say they are. Another was to go over the terms and conditions listed for the program at least once a year; it is better to have over strict rules and regs. that are lightly enforced rather than not enough. This will help in the long run because if abuse is found it can then be removed. Less than desirable affiliates are likely to group in the smaller networks as they are less likely to be discovered. More abuse is likely in a new affiliate program. Having the highest payout can make you a target on account of greed. Many of these comments can be used both by affiliate managers and also act as warnings to affiliates as to the relationship they should have with their manager.
Read MoreASE09 Meet Market Observations
Guest Post by Dominic Fawver.
During Affiliate Summit I visited both the Meet Market and the exposition hall to see the booths. I was impressed at how good some of the booths and tables were, and also at how bad some were. If I could recognize they were bad as a first time attendee, they must have stood out to veterans. Here are some general comments based upon my experiences.
- Have a banner behind the table, giving your name and hopefully an idea of what you are (network, merchant, etc.)
- Have a give away: this is something that will make people remember you later. It is even better if it ties in with your company name, slogan, or something of that nature. It never hurts to be unique.
- Have people at the booth (I would have assumed that was obvious).
- Be friendly (again, obvious).
- Don’t have several people working the crowd and handing out stuff (I got asked if I wanted Perfect English at least 10 times) and no one at the table.
- If you have a giveaway or are doing a contest make sure to enter people that come up in it. If there is a scanner make sure that all of the people working the booth know how to use it.
- Make sure that you are not crowding into the booth next to you.
- If your giveaway is beer make sure there is plenty of room for people (very good attention getter in my opinion, but a zoo if not handled right).
I would have thought most of these would be completely obvious, but I saw multiple examples of each. Companies are paying for these tables, so the focus should be optimizing the experience to bring in business, not turn it away. I was really impressed with adCanadian and how every little detail of their table tied into company branding – their banner, the sticker, the giveaway, their jersey – and they were really nice guys to boot (eh!). They created a positive, lasting impression, which is what you should be doing when representing the company at any conference or industry event. Keep these tips in mind when planning your own Meet Market table or booth for future conferences!
Read More
